Date	Author	Comment
2025-01-14	Jo*****	My app was working every now and again but now it's just useless. It opens to just my switches screen flashing like it's having a meltdown. Plus I still have half my lights in my house I can never get connected in the gateway even with all the tech support they blame it on the builder and vice versa. Disappointed.
My app was working every now and again but now it's just useless. It opens to just my switches screen flashing like it's having a meltdown. Plus I still have half my lights in my house I can never get connected in the gateway even with all the tech support they blame it on the builder and vice versa. Disappointed.
2024-07-17	Da*****	EDIT: wow! Customer support is truly amazing for this app. We've gone back and forth for a bit sending videos and troubleshooting. The recent update is showing more consistent access again without having to sign in each time I go to use the app. It did drop my local scan again but I'm not as worried since I can still access quickly! Love to see how much they put into this app to maintain its value and functionality within my home.
EDIT: wow! Customer support is truly amazing for this app. We've gone back and forth for a bit sending videos and troubleshooting. The recent update is showing more consistent access again without having to sign in each time I go to use the app. It did drop my local scan again but I'm not as worried since I can still access quickly! Love to see how much they put into this app to maintain its value and functionality within my home.
2024-07-12	An*****	The app is amazing, great to be able to turn off lights from phone if we forget to hit the switch, able to program what switches control what lights, tells us battery life so we're no longer guessing, so much information and functionality that we haven't even learned all of it yet. Shaun who helped us set everything up was awesome, he informed us that if we had any issues, that now with the app we can submit trouble tickets and in most cases they would remotely be able to troubleshoot and fix
The app is amazing, great to be able to turn off lights from phone if we forget to hit the switch, able to program what switches control what lights, tells us battery life so we're no longer guessing, so much information and functionality that we haven't even learned all of it yet. Shaun who helped us set everything up was awesome, he informed us that if we had any issues, that now with the app we can submit trouble tickets and in most cases they would remotely be able to troubleshoot and fix
2024-06-08	An*****	Very annoying , app crashes SO MUCH!
Very annoying , app crashes SO MUCH!
2024-06-06	Ke*****	Won’t stay online. Tried to work with technicians, no help. Great system if it would work.
Won’t stay online. Tried to work with technicians, no help. Great system if it would work.
2023-10-10	Ad*****	The app gets stuck at the open screen. Freezes, and has to be force shut down. Please advise...
The app gets stuck at the open screen. Freezes, and has to be force shut down. Please advise...
2023-07-25	Mo*****	This app never works. Literally never. Have to uninstall and reinstall any time I want to use the app.
This app never works. Literally never. Have to uninstall and reinstall any time I want to use the app.
2023-07-09	Dh*****	It is used to show light on or off in application. Now, it's not showing, and sometimes it shows you turned off light, but physically It's still on
It is used to show light on or off in application. Now, it's not showing, and sometimes it shows you turned off light, but physically It's still on
2023-03-30	Ro*****	Piece of garbage app. Always signs you out. Always tells you the password is wrong. Even when you rest the password to what it already is, it tells you the password is wrong.
Piece of garbage app. Always signs you out. Always tells you the password is wrong. Even when you rest the password to what it already is, it tells you the password is wrong.
2022-12-19	Ci*****	Nice lighting control app, and dimmers work too!
Nice lighting control app, and dimmers work too!

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