Reviews of 디지로카(롯데카드)

By: lottecard App

List of user reviews and ratings for 디지로카(롯데카드)

Total ratings

2.38 (Rating count: 24,463)

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Review summary

Users report the app is feature-rich but plagued by major problems: no English support, slow performance, frequent authentication/phone‑verification failures, and compatibility/security restrictions on many devices. Reviews also criticize a cluttered, ad‑heavy interface and reliance on extra security apps, which together make the app hard to use for foreigners and on nonstandard devices.

Pros

Feature-rich / many integrated functions (payments, shopping, alerts)
Supports card-related operations (charging/loading cards) — worked previously for some users
Provides various promotional/notification features tied to the card ecosystem

Cons

No English language option — many non-Korean users cannot use the app
Slow, heavy and increasingly laggy interface; long loading times
Authentication and phone-number verification problems (SMS code failures, dual‑SIM selection, overseas/USIM issues)
Poor device compatibility and strict security checks (Android 12, Huawei/Honor, Xiaomi, unlocked devices errors)
Cluttered UI with excessive features/notifications and reliance on third‑party security apps

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User Reviews

Recent rating average: 1.40

All time rating average: 2.38

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73% (37)

Date	Author	Comment
2025-12-16	Al*****	After the update I no longer can even open the app, everything was working just fine before that. Please fix it.
After the update I no longer can even open the app, everything was working just fine before that. Please fix it.
2024-12-10	Ha*****	Stupid app. I'm unable to authenticate. After I input the 4 didits i received on my phone number, it proceeds and in the end, it says ' authentication failed'. Disappointed. As an non-korean, the app doesn't have the English option. Disappointed 😞
Stupid app. I'm unable to authenticate. After I input the 4 didits i received on my phone number, it proceeds and in the end, it says ' authentication failed'. Disappointed. As an non-korean, the app doesn't have the English option. Disappointed 😞
2024-11-16	Ma*****	It was working fine before but since a few days ago I am not able to charge any of my cards (KBPay). The app is totally useless now and I have to revert to charging my store-bought card with cash. Please fix whatever happened in the update, it must be the reason why because I've tried to charge over 15 times, in the same way as I always have, but the money doesn't get loaded and the transaction gets cancelled after a few minutes
It was working fine before but since a few days ago I am not able to charge any of my cards (KBPay). The app is totally useless now and I have to revert to charging my store-bought card with cash. Please fix whatever happened in the update, it must be the reason why because I've tried to charge over 15 times, in the same way as I always have, but the money doesn't get loaded and the transaction gets cancelled after a few minutes
2024-08-22	Do*****	휴대폰 번호 인증 할 때 번호 좀 바꿀 수 있게 해주세요... 듀얼 심 폰 쓰는데 원하는 번호로 선택 할 수 있는 것도 아니고, 수정이 되는것도 아니고.... 이건 좀 아니지 않나요
휴대폰 번호 인증 할 때 번호 좀 바꿀 수 있게 해주세요... 듀얼 심 폰 쓰는데 원하는 번호로 선택 할 수 있는 것도 아니고, 수정이 되는것도 아니고.... 이건 좀 아니지 않나요
2024-06-19	As*****	롯데카드를 사용하기 전에 100번 생각해 보아야 할 것 같습니다. 그 앱과 회사에서 제공하는 서비스는 매우 나쁘습니다. 머리가 아파서 앱이 작동하지 않아요.
롯데카드를 사용하기 전에 100번 생각해 보아야 할 것 같습니다. 그 앱과 회사에서 제공하는 서비스는 매우 나쁘습니다. 머리가 아파서 앱이 작동하지 않아요.
2024-04-18	Tr*****	대체 이따구로 프로덕트를 기획한 사람 누구냐? 기능을 있는 대로 처 넣으니까 앱 버벅이고 접속도 안 되고 튕기고 겔럭시 s23 쓰는데도 그렇네. 자꾸 무거워지는 중. 에효 진짜 개발팀은 누가 문제인지 모르겠냐?
대체 이따구로 프로덕트를 기획한 사람 누구냐? 기능을 있는 대로 처 넣으니까 앱 버벅이고 접속도 안 되고 튕기고 겔럭시 s23 쓰는데도 그렇네. 자꾸 무거워지는 중. 에효 진짜 개발팀은 누가 문제인지 모르겠냐?
2024-01-26	Ab*****	English language can not be accessed
English language can not be accessed
2023-09-12	Da*****	어플이 점점 느려지고 있다. 이것저것 마구잡이로 다 집어 넣으니까 그런 거. 수익사업 하는 건 뭐 그렇다 치는데 신한, KB 등의 앱이랑 로딩 속도 차이가 현격함. 이대로 이용자에게 스트레스를 안겨주면 회원들이 과연 계속 사용할까?
어플이 점점 느려지고 있다. 이것저것 마구잡이로 다 집어 넣으니까 그런 거. 수익사업 하는 건 뭐 그렇다 치는데 신한, KB 등의 앱이랑 로딩 속도 차이가 현격함. 이대로 이용자에게 스트레스를 안겨주면 회원들이 과연 계속 사용할까?
2023-08-24	Ji*****	This app comes with all other features. This app includes shopping and constant alerts on 닭갈비. Make this app better and try not to use it as for money making.
This app comes with all other features. This app includes shopping and constant alerts on 닭갈비. Make this app better and try not to use it as for money making.
2023-07-08	Lo*****	Sorry but you guys should follow Samsung card app (삼성카드). They do not rely on 3rd party solution like "v3 mobile plus". I really don't want to install extra app to use 롯대카드.
Sorry but you guys should follow Samsung card app (삼성카드). They do not rely on 3rd party solution like "v3 mobile plus". I really don't want to install extra app to use 롯대카드.