Reviews of iBroker

By: LANKABANGLA SECURITIES PLC App

List of user reviews and ratings for iBroker

Total ratings

3.27 (Rating count: 363)

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Review summary

Users appreciate the app's comprehensive trade services and portfolio management, finding it essential and useful. However, many complain about frequent login prompts, stability issues leading to crashes, and poor UI/UX after updates. Missing features like statement downloads and portfolio analytics frustrate users, coupled with insufficient customer support responses.

Pros

Offers comprehensive trade-related services within the app.
Helps users easily manage their portfolio.
Recognized as a useful and essential app for clients.
Provides a digital platform replacing previous manual processes.
Good customer appreciation for the brokerage house behind the app.

Cons

App frequently asks for ID and password, failing to maintain login sessions.
Recent updates caused the app to crash or not open at all for many users.
User interface is considered ugly and not intuitive after updates.
Missing important features such as statement downloads and portfolio analytics (unrealized profit/loss, percentage profit/loss).
Lack of customer support and communication from brokerage house.

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User Reviews

Recent rating average: 1.70

All time rating average: 3.27

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55% (11)

Date	Author	Comment
2024-02-17	Md*****	It's an excellent App. Everything trade related services are here.
It's an excellent App. Everything trade related services are here.
2024-02-12	Al*****	Very poor app. It is asking ID and password every time. No reports, including portfolio, are being downloaded. The same also applies to their web version.
Very poor app. It is asking ID and password every time. No reports, including portfolio, are being downloaded. The same also applies to their web version.
2024-02-11	Sh*****	new update is garbage. No proper session management even click on back trigger the session issue
new update is garbage. No proper session management even click on back trigger the session issue
2024-02-10	Sa*****	Stunning ugly redesign. And as a bonus now the app does not stay logged in to my account, so every single time I have to log back in.
Stunning ugly redesign. And as a bonus now the app does not stay logged in to my account, so every single time I have to log back in.
2024-02-05	Ib*****	After latest update: Ugly UI, not intuitive UX, IPO application system is broken.
After latest update: Ugly UI, not intuitive UX, IPO application system is broken.
2022-09-13	Nu*****	open app it’s ok. When login its automatically close. Need solution.
open app it’s ok. When login its automatically close. Need solution.
2022-05-31	Md*****	When I opened apps it showing 'app is old version, uninstall and install new version. I uninstalled and reinstalled many times but showing same
When I opened apps it showing 'app is old version, uninstall and install new version. I uninstalled and reinstalled many times but showing same
2021-10-21	Sa*****	This app keeps stoping and making lower customer experience. Fix these issues, update it.
This app keeps stoping and making lower customer experience. Fix these issues, update it.
2021-09-21	To*****	The worst brokerage house. they even don't want to talk to the customer and don't reply to any emails, there is no one to give support.
The worst brokerage house. they even don't want to talk to the customer and don't reply to any emails, there is no one to give support.
2021-08-30	sh*****	Apps doesn’t run and stopped immediately. Fix the bugs/ issues.
Apps doesn’t run and stopped immediately. Fix the bugs/ issues.