Reviews of PerfectServe LB Scheduling

By: Lightning Bolt Solutions

List of user reviews and ratings for PerfectServe LB Scheduling

Total ratings

3.00 (Rating count: 88)

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Review summary

Users find PerfectServe LB Scheduling easy for viewing and making basic schedule changes but struggle with frequent crashes, poor login experience without biometric options, and limited scheduling abilities such as only two months ahead. The app’s interface is often described as unintuitive, complicating tasks like shift swaps. Data inconsistencies, such as deleted requests and outdated schedules, further frustrate users. Recent updates have improved some features, but fundamental issues with stability and usability persist.

Pros

Easy to navigate for viewing own and others' schedules.
Allows making schedule requests and changes, with recent improvements noted.
Helpful for quickly seeing team schedules.
Basic scheduling functionalities are present and useful for core needs.

Cons

App frequently crashes and freezes, causing frustration.
Requires manual login each time with no biometric or PIN option, unlike competitor apps.
Scheduling functionality is limited: can't schedule more than two months ahead, and multiple requests per day are cumbersome.
Interface is unintuitive and hard to navigate, making simple tasks like shift swaps difficult.
Schedule data sometimes outdated or incorrectly displayed; issues with deleted or changed schedule requests.

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User Reviews

Recent rating average: 2.70

All time rating average: 3.00

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12% (6)

Date	Author	Comment
2024-11-15	Gu*****	App freezes alot for android. Desktop always open to the date it was purchased not the current date so you can easily think you are looking at the current month when in fact it's last year. You can't schedule more than 2 months ahead which makes it almost useless since alot of us like to schedule vacations 6 months in advance. It makes more sense to allow people to schedule the entire calendar year and if they don't pay or renew delete the months they haven't paid for.
App freezes alot for android. Desktop always open to the date it was purchased not the current date so you can easily think you are looking at the current month when in fact it's last year. You can't schedule more than 2 months ahead which makes it almost useless since alot of us like to schedule vacations 6 months in advance. It makes more sense to allow people to schedule the entire calendar year and if they don't pay or renew delete the months they haven't paid for.
2024-08-19	Al*****	Bug report submitted 6 months ago. Still not resolved
Bug report submitted 6 months ago. Still not resolved