Date	Author	Comment
2024-09-13	fa*****	Love the customer service and laundry service, definitely one of the best in Dubai! They are very accommodating. Clothes were properly cleaned.
Love the customer service and laundry service, definitely one of the best in Dubai! They are very accommodating. Clothes were properly cleaned.
2024-09-13	Ma*****	I’ve been with them for the last 2 years, and they do a very good job, even in some cases I’ve been followed till the solution always with care. additional notice to drivers; they are very friendly and good looking so I have no discomfort to meet them myself for a couple of words.
I’ve been with them for the last 2 years, and they do a very good job, even in some cases I’ve been followed till the solution always with care. additional notice to drivers; they are very friendly and good looking so I have no discomfort to meet them myself for a couple of words.
2024-09-13	Im*****	Quick and great service, very good quality dryclean and pressing Coustmer service is also awesome, timely delivery and pickup excellent service
Quick and great service, very good quality dryclean and pressing Coustmer service is also awesome, timely delivery and pickup excellent service
2024-09-05	To*****	app keeps crashing and therefore cannot be used
app keeps crashing and therefore cannot be used
2022-03-27	Vi*****	HORRIBLE EXPERIENCE! Never consider their service for your laundry needs. Their services are much too expensive and it doesn't match their level of commitment to the job. I received my delivery 7 hours late although I had picked out a time slot. Contacting them is also a nightmare since they don't provide a telephone number on the app. Horrible horrible experience. Uninstalling the app after very first use.
HORRIBLE EXPERIENCE! Never consider their service for your laundry needs. Their services are much too expensive and it doesn't match their level of commitment to the job. I received my delivery 7 hours late although I had picked out a time slot. Contacting them is also a nightmare since they don't provide a telephone number on the app. Horrible horrible experience. Uninstalling the app after very first use.
2021-05-08	Am*****	Cannot manage time and stick to commitments on delivery and/or pickup. Are typically several hours early for pickup and several hours late for delivery which requires constant follow-up and added stress. They laundry service is good but not worth dealing with the logistical nightmare.
Cannot manage time and stick to commitments on delivery and/or pickup. Are typically several hours early for pickup and several hours late for delivery which requires constant follow-up and added stress. They laundry service is good but not worth dealing with the logistical nightmare.
2021-01-18	Mo*****	Customer service in particular chat responses needs improvement. Package descriptions need improvement as first time customers have no idea how big the collection bag looks. Having a pic of the bag would really help. However, the finished product my pressed clothes were super picture perfect ready to smash my meetings. The pickup drop off driver was an awesome person, kudos to him.
Customer service in particular chat responses needs improvement. Package descriptions need improvement as first time customers have no idea how big the collection bag looks. Having a pic of the bag would really help. However, the finished product my pressed clothes were super picture perfect ready to smash my meetings. The pickup drop off driver was an awesome person, kudos to him.
2020-09-06	Je*****	I am double charged and now I am inconvenienced by having to contact the bank and this laudry service back and fort for my money back without fast response and sometimes no response at all! If you cannot assure that you will charge the same amount you deducted on our card then just charge for the additional amount and not double charge! If I haven't checked my bank transactions I will not notice the charge. This is not okay as your card is being used without your permission 😡🤬
I am double charged and now I am inconvenienced by having to contact the bank and this laudry service back and fort for my money back without fast response and sometimes no response at all! If you cannot assure that you will charge the same amount you deducted on our card then just charge for the additional amount and not double charge! If I haven't checked my bank transactions I will not notice the charge. This is not okay as your card is being used without your permission 😡🤬
2020-03-14	A *****	They lost 1 shirt of mine; customer service almost not existing; the app has been down for weeks and they take orders over Whatsapp only.
They lost 1 shirt of mine; customer service almost not existing; the app has been down for weeks and they take orders over Whatsapp only.
2020-01-19	A *****	Great, so far. Good value. Timely service, even early. Flexible. Looks like high quality. HIGHLY RECOMMENDED!
Great, so far. Good value. Timely service, even early. Flexible. Looks like high quality. HIGHLY RECOMMENDED!

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