Reviews of La Place

By: La Place BV

List of user reviews and ratings for La Place

Total ratings

5.00 (Rating count: 2,081)

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Review summary

The app offers convenience by digitizing the La Place card and users praise its food and some features like coupons. However, many users report critical issues such as persistent login failures, incorrect price displays, app freezing, and poor location detection. Customer support is also criticized for lack of responsiveness. These problems significantly impact usability and user satisfaction.

Pros

Food at La Place restaurant is delicious.
The app allows users to carry their La Place card digitally, replacing the physical card.
Some users find the app interface to be okay or 'leuk' (nice).
Coupons feature and profile saving functionality have been restored.
Users appreciate the possibility to access La Place services via app instead of physical cards.

Cons

App frequently shows errors such as 'Er ging iets mis' (something went wrong).
Users cannot log in via the app, despite correct credentials and successful web login, and login process often freezes or is indefinitely long.
App shows incorrect pricing, only decimal parts of prices are displayed after update.
Location services don't work properly; app cannot recognize user's location even when in a La Place venue.
Customer support is unresponsive; multiple contact form submissions yield no solution or feedback, causing frustration.

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User Reviews

Recent rating average: 2.70

All time rating average: 5.00

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40% (8)

Date	Author	Comment
2024-07-31	J *****	Bijna bij elk scherm komt de foutmelding 'Er ging iets mis'
Bijna bij elk scherm komt de foutmelding 'Er ging iets mis'
2023-01-10	Ma*****	De oude app werkte prima, maar de nieuwe die er sinds vandaag is, laat alle prijzen verkeerd zien. Alleen de cijfers achter de komma worden getoond. Nergens in de app en contact button of adres te vinden helaas.
De oude app werkte prima, maar de nieuwe die er sinds vandaag is, laat alle prijzen verkeerd zien. Alleen de cijfers achter de komma worden getoond. Nergens in de app en contact button of adres te vinden helaas.
2022-02-12	Vi*****	I want to say once upon time I was in laplace restaurant Holland food was delicious so that's why I downloaded your app please no reply I only wanted to say this words💖🌸
I want to say once upon time I was in laplace restaurant Holland food was delicious so that's why I downloaded your app please no reply I only wanted to say this words💖🌸
2021-05-18	Ca*****	Ok app, maar geen extras menu. App doet het aan sich prima, maar ik mis de mogelijkheid om alle Extraatjes in een overzicht te kunnen bekijken
Ok app, maar geen extras menu. App doet het aan sich prima, maar ik mis de mogelijkheid om alle Extraatjes in een overzicht te kunnen bekijken
2020-08-01	Me*****	Very perfect restaurant 😍
Very perfect restaurant 😍
2020-07-29	Me*****	Jumbo mega profit, closes lalplace zeeland
Jumbo mega profit, closes lalplace zeeland
2020-07-24	L *****	I downloaded this app so I wouldn't have to carry my La Place card, well once I log out, the card number is not shown in the app.i don't want to stay logged in because my private info is in there and accessible to anyone should my phone be lost or stolen.
I downloaded this app so I wouldn't have to carry my La Place card, well once I log out, the card number is not shown in the app.i don't want to stay logged in because my private info is in there and accessible to anyone should my phone be lost or stolen.
2020-01-21	A *****	App werkt niet meer hij bevriest in het beginscherm
App werkt niet meer hij bevriest in het beginscherm
2019-04-20	A *****	130MB is a bit much
130MB is a bit much
2019-02-08	A *****	doesn't work. useless
doesn't work. useless