Lani Merchant

Lani Merchant is the all-in-one app that puts your restaurant's daily operations in the palm of your hand. Built exclusively for restaurant owners and staff on the Lani Eats platform, it brings together everything you need to run a modern food business — order management, menu control, finances, analytics, and more — in one fast, intuitive experience. Whether you're behind the counter or away from the restaurant, Lani Merchant keeps you connected, in control, and ready to deliver.

Never miss a sale again. Receive new orders the instant they come in with real-time push notifications and sound alerts designed to cut through the noise of a busy kitchen. Accept or reject orders with a single tap, and set a custom estimated preparation time so customers always know when to expect their food. Move every order through a clear, step-by-step workflow — from Preparing to Ready for Pickup to Out for Delivery — with status updates that keep both your team and your customers on the same page. Need to decline an order? Simply select a reason from the list so customers are informed and your records stay accurate.

Your menu should work as hard as you do. Add, edit, and organize menu items, categories, prices, and photos directly from your phone — no laptop, no portal, no waiting. Mark items as available or sold out in seconds, so customers always see a menu that reflects exactly what you have in stock. No more missed calls about dishes you've run out of, and no more frustrated customers placing orders you can't fulfill. Upload high-quality photos of your dishes to make your offerings more appealing and drive more orders — great presentation starts with great visuals.

Running a busy service and need to catch up? Turn on Busy Mode to temporarily pause incoming orders while your team gets back on top of things. Customers will see that your restaurant is temporarily unavailable, so there's no confusion and no orders piling up while you're in the weeds. When you're ready, switch it off and get straight back to business.

Once an order is ready for pickup, track your assigned delivery rider's live progress directly from the app. Get notified the moment a rider is on their way to collect the order, so your team knows exactly when to have everything packaged and ready. Smooth handoffs mean faster deliveries and happier customers.

Stop guessing and start growing. Lani Merchant's built-in analytics dashboard gives you a clear view of how your restaurant is performing — right from your phone. Review daily and weekly sales overviews, identify your best-selling menu items, and discover your peak ordering hours so you can plan staffing, stock, and promotions around real demand. Understanding your business has never been this straightforward.

Take full control of your earnings without the spreadsheets or the phone calls. Link and verify your bank account securely, view your complete transaction history in one place, and request payouts directly from the app whenever you're ready. Track the status of pending payouts and review your full payout history so you always know where your money is. Clean, transparent, and entirely in your hands.

Keep your restaurant looking its best on the platform. Update your business hours, location, contact details, and branding directly from the app so customers always find accurate, up-to-date information when they're browsing or placing an order. First impressions matter — make yours count.

Stay ahead of everything with real-time alerts for new orders, order cancellations, rider assignments, and important account updates. Lani Merchant keeps you informed so you can respond quickly, resolve issues before they escalate, and keep your customers happy from the first tap to the final delivery.

Whether you're running a cozy neighborhood café or managing a high-volume multi-location operation, Lani Merchant is built to be fast, reliable, and easy to use — even during your busiest hours. Less time managing, more time cooking.