Oranaa HelpDesk

Streamline your support operations with our powerful Ticketing System app.
Easily create, assign, and track support tickets from one place. Stay organized and ensure quick response times with role-based access for Users, Agents, and Admins.

Key Features:
• Create and manage support tickets in real time
• Assign agents and monitor ticket progress
• Filter and sort tickets by status, date, or priority
• Upload and manage attachments and audio files
• Get instant notifications for updates and actions
• Role-based login (User, Agent, Admin)
• Offline mode and API integration
• Secure login using JWT authentication

Perfect for IT support, service centers, and companies that need a structured and efficient workflow to handle requests.

Simplify your support management today and improve your customer satisfaction