Reviews of KW: Command

By: Keller Williams Realty International (KWRI) App

List of user reviews and ratings for KW: Command

Total ratings

4.11 (Rating count: 198)

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Review summary

KW: Command app offers valuable tools for business lead generation and management, with users appreciating its speed, usability, and ongoing improvements. However, it suffers from frequent technical issues including crashes, login problems, and feature loading failures. Users often must uninstall and reinstall to resolve these problems. Notifications can disappear, and support responsiveness is lacking. Users hope for bug fixes and additional features in future updates.

Pros

The app has improved over time, becoming more user-friendly and effective for lead generation and business management.
It is fast and easy to use on the go.
Allows users to keep their business updated directly from their phone.
Integrates command features into mobile devices, enhancing accessibility.
Has potential for more features which users are excited about.

Cons

The app frequently crashes and stops working, requiring users to uninstall and reinstall regularly.
Users face login issues such as 'invalid token' errors and app freezing on startup.
Notification settings sometimes disappear, causing lack of notification alerts.
The app often fails to load key features like landing pages and email campaign templates.
Customer support is unresponsive or slow to follow up on issues.

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User Reviews

Recent rating average: 3.70

All time rating average: 4.11

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39% (16)

Date	Author	Comment
2026-01-22	Jo*****	Everytime I open the app or go to my profile I get a "unrecognized error" alert. I have uninstall and reinstalled the with no help of correcting the problem.
Everytime I open the app or go to my profile I get a "unrecognized error" alert. I have uninstall and reinstalled the with no help of correcting the problem.
2025-09-07	Ke*****	Hands down the best app and software provided by a brokerage/company to its agents. People.... join KW, it's amazing. You won't regret it.
Hands down the best app and software provided by a brokerage/company to its agents. People.... join KW, it's amazing. You won't regret it.
2025-09-05	As*****	Absolutely phenomenal! A very user-friendly design helps to functionally maneuver all throughout the app with great ease. Great design and work from the creator.
Absolutely phenomenal! A very user-friendly design helps to functionally maneuver all throughout the app with great ease. Great design and work from the creator.
2025-07-01	Ka*****	terrible app. overwhelming. takes all my contacts without any privacy. unable to delete contacts. needlessly complicated.
terrible app. overwhelming. takes all my contacts without any privacy. unable to delete contacts. needlessly complicated.
2025-06-17	Mo*****	VERY GOOD
VERY GOOD
2025-03-21	Ch*****	everything i need, all in one place!
everything i need, all in one place!
2025-02-15	Fr*****	Recently, I've been receiving duplicates of campaign in-app and push notifications. E.g. yesterday I received 1 new lead notification. Today I get 2 notifications but 1 of the 2 is a duplicate of yesterday's notification.
Recently, I've been receiving duplicates of campaign in-app and push notifications. E.g. yesterday I received 1 new lead notification. Today I get 2 notifications but 1 of the 2 is a duplicate of yesterday's notification.
2024-11-18	Ja*****	I love what it's supposed to do, but I hate that I keep having to uninstall then reinstall the app to be able to log in and use it.
I love what it's supposed to do, but I hate that I keep having to uninstall then reinstall the app to be able to log in and use it.
2024-11-17	Jo*****	Constantly crashes, and now I'm getting an "invalid token" error -- can't even log in. KW agents must demand better.
Constantly crashes, and now I'm getting an "invalid token" error -- can't even log in. KW agents must demand better.
2024-02-21	Li*****	Love what I can do with this app. Love how connected it is to desktop version, I can actually get a lot done when out of the office. Not glitchy like my last Crm app.
Love what I can do with this app. Love how connected it is to desktop version, I can actually get a lot done when out of the office. Not glitchy like my last Crm app.