Reviews of Pet Point

By: Pet Point Kuwait App

List of user reviews and ratings for Pet Point

Total ratings

4.57 (Rating count: 331)

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Review summary

Users appreciate the Pet Point app for its ease of use, fast ordering process, great customer support, product variety, and timely delivery. However, multiple users report a serious issue with pet food being delivered after being exposed to heat, making it unsafe. Additionally, some users experienced the app becoming non-functional after the latest update, leading to difficulties in placing orders.

Pros

User-friendly and easy to use app interface
Fast and clear ordering process
Great customer service and support
Variety of pet foods and items at reasonable prices
Fast delivery

Cons

Repeated issue of cat food being left out in hot sun leading to unsafe deliveries
App instability after the latest update causing it to not work or orders failing to place

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User Reviews

Recent rating average: 4.60

All time rating average: 4.57

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19% (3)

Date	Author	Comment
2024-08-13	Te*****	App works fine. I don't recommend ordering food from here. Until they stop leaving cat food out in the hot sun for god knows how long, and delivering it despite it being unsafe. Not a one time occurance. Keeps happening. Even when I ask for a new batch, it arrives hot too.
App works fine. I don't recommend ordering food from here. Until they stop leaving cat food out in the hot sun for god knows how long, and delivering it despite it being unsafe. Not a one time occurance. Keeps happening. Even when I ask for a new batch, it arrives hot too.
2024-06-25	As*****	Good app
Good app
2023-11-14	ha*****	best store
best store
2023-08-10	Na*****	Great service,great staff,great support
Great service,great staff,great support
2022-10-14	Na*****	very easy clear and fast ! amazing app..
very easy clear and fast ! amazing app..
2022-09-14	Am*****	good
good
2022-08-03	رو*****	نايس
نايس
2022-05-31	Ja*****	fast delivery
fast delivery
2022-05-07	Ti*****	easy and fast
easy and fast
2022-03-18	Al*****	The app is user friendly and easy to use. They have a variety of pet foods and items at reasonable prices and their customer service is excellent.
The app is user friendly and easy to use. They have a variety of pet foods and items at reasonable prices and their customer service is excellent.