Reviews of KTM CTY

By: KTM Rush Pvt. Ltd.

List of user reviews and ratings for KTM CTY

Total ratings

2.38 (Rating count: 127)

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Review summary

Users praise KTM CTY for its quality, durable products and fast delivery, especially in Nepal. However, the app suffers from frequent crashes, poor customer service, misleading delivery charges, and fulfillment issues like delays and incorrect orders. Many desire improvements in app functionality, customer support, and transparency in pricing and order processing.

Pros

KTM CTY offers durable and high-quality products with great design, appreciated by long-term customers.
The app provides a systematic and fast processing and delivery system according to some users.
The brand is well-known and popular in Nepal, with a diverse product range beyond just clothing.

Cons

The app frequently crashes, especially when applying coupons or opening.
There are issues with delivery charges being inconsistently applied or added after order placement.
Users report poor customer support and lack of response to inquiries or complaints.
Order fulfillment problems such as delays, incorrect items, and cancellations without user initiation.
Lack of useful app features such as full image viewing, order editing, and reliable tracking.

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User Reviews

Recent rating average: 1.50

All time rating average: 2.38

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300% (12)

Date	Author	Comment
2024-05-13	Ro*****	App crashes while opening it
App crashes while opening it
2023-06-20	pr*****	Bad experience ordering from this app it takes delivery charge 2.5 times more than showing in apps and customer support says that it due to server problem.useless app don't use it..
Bad experience ordering from this app it takes delivery charge 2.5 times more than showing in apps and customer support says that it due to server problem.useless app don't use it..