Reviews of KOSMOS Helper App

By: Franckh-Kosmos Verlags GmbH & Co. KG Game

List of user reviews and ratings for KOSMOS Helper App

Total ratings

4.41 (Rating count: 8,000)

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Review summary

Overall, reviews praise the app for ambiance, timer-based gameplay, and helpful tutorials, which enhance the experience. However, a recurring problem is reliability: repeated connectivity and content-loading issues, plus occasional download delays, which severely limit usefulness for many users.

Pros

Immersive ambiance with sound effects and narrated guidance.
Timer and automatic scoring enhance pacing and gameplay.
Helpful tutorials and clear, easy-to-understand instructions.
Easy to use and generally user-friendly.
Adds to enjoyment and can encourage continuing purchases of Kosmos games.

Cons

Frequent connectivity issues: cannot connect to Wi-Fi or data.
Content often fails to load: blank screen or no games appearing.
Download/install can be slow or get stuck (0% progress).

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User Reviews

Recent rating average: 2.80

All time rating average: 4.41

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16% (15)

Date	Author	Comment
2026-06-14	An*****	really amazing experience for couple game night
really amazing experience for couple game night
2026-05-25	Me*****	Great way to explain the game and how it all works!
Great way to explain the game and how it all works!
2026-05-24	Ja*****	Very helpful getting us playing quickly with a game we were unfamiliar with! keep it up!
Very helpful getting us playing quickly with a game we were unfamiliar with! keep it up!
2026-05-15	Ma*****	App stürzt im Titelbildschirm seit neustem Update immer ab. Zuviel Werbung. Ansonsten gute Hintergrundsounds für Exit.
App stürzt im Titelbildschirm seit neustem Update immer ab. Zuviel Werbung. Ansonsten gute Hintergrundsounds für Exit.
2026-03-04	Au*****	great app love the ambiance and timer shared to the TV for playing!
great app love the ambiance and timer shared to the TV for playing!
2026-02-23	B *****	The app opened with the tutorial for how to use the app then was just blank. No games, no catalog. Search feature did nothing. The app had a small red wi-fi symbol at the bottom of the page that was crossed out. Checked but nothing was wrong with my wi-fi on the device nor any permissions manager for the app. I just used my clock app stopwatch and a Spotify playlist for the game. The game was fun, though (even though they tried having us rip up pieces -- we made our own reusable pieces).
The app opened with the tutorial for how to use the app then was just blank. No games, no catalog. Search feature did nothing. The app had a small red wi-fi symbol at the bottom of the page that was crossed out. Checked but nothing was wrong with my wi-fi on the device nor any permissions manager for the app. I just used my clock app stopwatch and a Spotify playlist for the game. The game was fun, though (even though they tried having us rip up pieces -- we made our own reusable pieces).
2026-02-23	se*****	It didn't work. Opened it many times. Uninstall and installed but it would keep saying it couldn't connect to the WiFi, not even to data!
It didn't work. Opened it many times. Uninstall and installed but it would keep saying it couldn't connect to the WiFi, not even to data!
2026-02-22	Ju*****	funktioniert nicht, kommt nur ein Symbol dass keine Verbindung besteht
funktioniert nicht, kommt nur ein Symbol dass keine Verbindung besteht
2026-02-22	Be*****	does not work. pixel 10, doesn't connect and have perfectly fine internet connection
does not work. pixel 10, doesn't connect and have perfectly fine internet connection
2026-02-22	Ja*****	Doesn't do a thing. Nothing shows up.
Doesn't do a thing. Nothing shows up.