Reviews of Koshex: Mutual fund, Gold, SIP

By: Neuokosh Capital Private Limited App

List of user reviews and ratings for Koshex: Mutual fund, Gold, SIP

Total ratings

4.56 (Rating count: 1,441)

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Review summary

The app offers a user-friendly interface with diverse investment options and rewarding features, appealing especially to users new to digital investments. However, many users report significant issues with slow or pending withdrawals, uncredited gold transactions, missing transaction histories, and unresponsive customer support. While some praise the helpfulness of customer service and comprehensive investment tracking, the overall experience is marred by delayed fund settlements and poor issue resolution, causing frustration and mistrust among multiple users.

Pros

User-friendly interface with easy sign-up and KYC process
Helpful and knowledgeable customer support (in some cases)
App covers multiple investment options including mutual funds, digital gold, SIP, PF, FD
Features like earning Koshex coins as rewards for investments
Ability to track all investments and liabilities under one roof

Cons

Withdrawal and payment processing is very slow or pending for long periods
Gold purchase and sale transactions often do not reflect correctly; users face issues with crediting funds
Poor or no response from customer support regarding critical transaction issues
Transaction history, KYC status, and investment details sometimes do not show properly or are missing
App login and basic functionality issues reported by users

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User Reviews

Recent rating average: 2.60

All time rating average: 4.56

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45% (14)

Date	Author	Comment
2025-01-24	Md*****	Nice performance emailing support me & calling sporting
Nice performance emailing support me & calling sporting
2025-01-10	Mu*****	Excellent app. Customer support is very helpful and knowledgeable🙏🙏
Excellent app. Customer support is very helpful and knowledgeable🙏🙏
2025-01-05	RA*****	This Application Performance Is Very Poor. I am invest 100₹ and Withdraw The Money But this app process is very slow. I Have Received Money After 10 Days. 😠
This Application Performance Is Very Poor. I am invest 100₹ and Withdraw The Money But this app process is very slow. I Have Received Money After 10 Days. 😠
2024-12-22	Uj*****	Very nyc app interface and easy process to sign up or kyc prosess easy to use this app.👍
Very nyc app interface and easy process to sign up or kyc prosess easy to use this app.👍
2024-12-12	bh*****	they don't pay you time to time and if you complaint you are unable to login fake app and fraud app don't invest in this app
they don't pay you time to time and if you complaint you are unable to login fake app and fraud app don't invest in this app
2024-12-07	Ab*****	Don't use aap I have 100 rd Gold sell still not credited my account 3 working days showing but almost 20 days completed still not received...
Don't use aap I have 100 rd Gold sell still not credited my account 3 working days showing but almost 20 days completed still not received...
2024-12-01	sa*****	Very good app,it's payment look like rocket.
Very good app,it's payment look like rocket.
2024-11-28	Sh*****	Very poor customer support services I m waiting from 14 November and today 29 November my gold amount not received in my account just pending from 14 November I have sent many mails but no response only fake satisfaction by your customer support why are you open this application
Very poor customer support services I m waiting from 14 November and today 29 November my gold amount not received in my account just pending from 14 November I have sent many mails but no response only fake satisfaction by your customer support why are you open this application
2024-11-25	sa*****	It is a fraud app ,no one please download it,I buy gold last 15 days ago and sell it but my sold gold still doesn't credited in my account it's pending status,many more time I emailed their costomer service but no one help me.so don't download it's a fraud app.
It is a fraud app ,no one please download it,I buy gold last 15 days ago and sell it but my sold gold still doesn't credited in my account it's pending status,many more time I emailed their costomer service but no one help me.so don't download it's a fraud app.
2024-11-16	Da*****	Totally fake app , don't believe because I buy 100 rupees safe gold when selling its shows 3 days after sell amount transfer but after 3 days no money received and the there not showing any transaction regarding my payment but I have my payment proof and some other proof, show please any one can't buy anything.
Totally fake app , don't believe because I buy 100 rupees safe gold when selling its shows 3 days after sell amount transfer but after 3 days no money received and the there not showing any transaction regarding my payment but I have my payment proof and some other proof, show please any one can't buy anything.