Reviews of Konga Online Marketplace

By: Konga Online Shopping Limited

List of user reviews and ratings for Konga Online Marketplace

Total ratings

3.73 (Rating count: 28,241)

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Review summary

Most reviews show a generally positive sentiment for the Konga app, highlighting ease of use, good experience, fair prices, and some fast delivery experiences. However, repeated concerns center on performance and stability (slowness, slow opening, frequent logouts) and gaps in order management (no cancel option, delivery status not updating). Overall, speed, reliability, and clearer order flow updates are the main areas needing improvement.

Pros

Overall positive app experience (mentions of 'good app', 'awesome', 'nice')
Easy to use / user-friendly interface
Fast and reliable delivery / generally good customer experience in some reviews
Fair prices / good value
Positive service touchpoints (e.g., 'communication and delivery superb' in some reviews)

Cons

Slowness and poor performance / app is slow to respond or open
Stability issues (frequent logouts or being logged out)
Delivery flow issues (no option to cancel orders; status updates not reflecting reality)

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User Reviews

Recent rating average: 3.20

All time rating average: 3.73

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14% (63)

Date	Author	Comment
2026-06-20	Da*****	The latest update is complete nonsense, the app crashes immediately when I open it, every time. The previous version doesn't have that problem, it's slow and when you add some things to saved items, it will show the heart emoji on the homepage but won't be added to saved items
The latest update is complete nonsense, the app crashes immediately when I open it, every time. The previous version doesn't have that problem, it's slow and when you add some things to saved items, it will show the heart emoji on the homepage but won't be added to saved items
2026-06-20	Eb*****	poor application always misbehaving after updates
poor application always misbehaving after updates
2026-06-20	J *****	fast
fast