Reviews of Konga Online Marketplace

By: Konga Online Shopping Limited App

List of user reviews and ratings for Konga Online Marketplace

Total ratings

3.81 (Rating count: 28,456)

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Review summary

Most reviews show a generally positive sentiment for the Konga app, highlighting ease of use, good experience, fair prices, and some fast delivery experiences. However, repeated concerns center on performance and stability (slowness, slow opening, frequent logouts) and gaps in order management (no cancel option, delivery status not updating). Overall, speed, reliability, and clearer order flow updates are the main areas needing improvement.

Pros

Overall positive app experience (mentions of 'good app', 'awesome', 'nice')
Easy to use / user-friendly interface
Fast and reliable delivery / generally good customer experience in some reviews
Fair prices / good value
Positive service touchpoints (e.g., 'communication and delivery superb' in some reviews)

Cons

Slowness and poor performance / app is slow to respond or open
Stability issues (frequent logouts or being logged out)
Delivery flow issues (no option to cancel orders; status updates not reflecting reality)

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User Reviews

Recent rating average: 4.30

All time rating average: 3.81

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24% (69)

Date	Author	Comment
2026-08-14	La*****	very good product
very good product
2026-08-13	Ch*****	great app
great app
2026-08-09	Da*****	cheaper than the rest of its type
cheaper than the rest of its type
2026-08-09	Os*****	🤝🤝
🤝🤝
2026-08-09	To*****	great one
great one
2026-08-07	ol*****	I reserve my review for the Nigerian about this company till Monday if they don't pay my money into my account. many people we hear what they did to me here and on social media. I writes this as part of warning for them not to loose many customers outside and within my Town
I reserve my review for the Nigerian about this company till Monday if they don't pay my money into my account. many people we hear what they did to me here and on social media. I writes this as part of warning for them not to loose many customers outside and within my Town
2026-08-06	Ja*****	great service
great service
2026-08-06	To*****	Good experience overall.
Good experience overall.
2026-08-05	ki*****	konga never disappoint. thumbs up.
konga never disappoint. thumbs up.
2026-08-04	mu*****	good
good