KNOW HK

KNOW HK is a powerful Chrome extension designed to automate daily housekeeping activities in hotels, significantly enhancing productivity and reducing costs. It simplifies time-consuming tasks such as setting room cleaning sequences, sharing guest preferences with attendants, tracking staff, and updating room status directly in the Property Management System (PMS).

The tool promotes sustainable practices by enabling environmentally friendly cleaning programs based on guest preferences, thereby supporting hotels' go-green initiatives. Supervisors gain a full 360-degree view of their sections, can quickly re-assign rooms, handle rush requests, perform inspections, and manage guest special requests efficiently. Attendants benefit from clear cleaning priorities, access to guest information and SOPs, and direct communication with supervisors, all leading to streamlined operations and enhanced guest experiences.

By reducing paper use and eliminating unnecessary phone calls between housekeeping, floor staff, and front office, KNOW HK modernizes hotel operations and fosters a more efficient, connected housekeeping team.