Reviews of The Ken

By: The Ken

List of user reviews and ratings for The Ken

Total ratings

4.12 (Rating count: 1,916)

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Review summary

The Ken Android app is praised for its excellent journalism and quality content that subscribers value highly. However, multiple users report recurrent app crashes, persistent bugs, and subscription access problems that hinder usage. Users also highlight inconsistent handling of article links and frustration with UI changes and missing important features like offline reading and renewal options. While the app interface is generally clean and responsive, technical and usability issues significantly affect the overall experience, with users requesting improvements in stability, navigation, and customer support responsiveness.

Pros

Exceptional, high-quality journalism and content appreciated by users
Clean, responsive user interface with features like reading progress indication
Recommended for tech-savvy users due to premium content
Offers both articles and podcasts as content formats
Includes features like scroll and reading time estimates

Cons

Frequent app crashes and instability causing poor user experience
Subscription and access issues: payments deducted but app not recognizing active subscriptions
Inconsistent behavior opening articles, sometimes launching browser instead of in-app view
Lack of essential features like subscription renewal, history tracking, offline reading
Buggy UI changes making navigation and reading more difficult, including back button issues and no text-to-audio functionality

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User Reviews

Recent rating average: 2.20

All time rating average: 4.12

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71% (5)

Date	Author	Comment
2025-01-20	Ru*****	Nice app but can be improved if user could get a history of the podcast and the article he has read..also if there could be text to audio functionality..content wise excellent
Nice app but can be improved if user could get a history of the podcast and the article he has read..also if there could be text to audio functionality..content wise excellent
2024-11-11	Ha*****	Have made the subscription, unable to access the app. Only mode of contact is available is mailid which is unresponsive. Yet to receive any response/acknowledgement for the mail that was sent out yesterday.
Have made the subscription, unable to access the app. Only mode of contact is available is mailid which is unresponsive. Yet to receive any response/acknowledgement for the mail that was sent out yesterday.