KE Live Android

KE Live

KE Live is a self-service solution designed for K-Electric customers.

Features & Capabilities

KE Live is the official mobile app of K-Electric, Pakistan’s only vertically integrated power utility serving millions. Designed as a self-service platform, KE Live empowers customers with convenient access to essential services. Key features include viewing live power status and load-shed schedules, checking billing details and history, and receiving real-time notifications from K-Electric.

The app also facilitates customer engagement through options to locate the nearest customer care center, report power theft and safety hazards, and lodge various complaints including electricity and billing issues. KE Live streamlines electricity service, delivering a hassle-free user experience directly at your fingertips.

User Growth & Download Statistics

By:
K-Electric
Downloads:
1,645,066 9.31K
Rating:
3.37
(19,774)
40 new ratings
Version:
1.0.90 Last updated: 2026-03-31
Version code:
10090
Creation date:
2019-04-08
Publisher country:
PK PK
Permissions:
  • android.permission.ACCESS_COARSE_LOCATION Very high risk
  • android.permission.ACCESS_FINE_LOCATION Very high risk
  • android.permission.CALL_PHONE Very high risk
  • android.permission.CAMERA Very high risk
  • android.permission.READ_MEDIA_AUDIO High risk
  • android.permission.WRITE_EXTERNAL_STORAGE High risk
  • android.permission.ACCESS_ADSERVICES_AD_ID Low risk
  • android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
  • android.permission.ACCESS_ADSERVICES_CUSTOM_AUDIENCE Low risk
  • android.permission.ACCESS_ADSERVICES_TOPICS Low risk
  • See more
Size:
107.88MB
Email:
ke*****@ke.com.pk
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-05
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
K-Electric
Google Play Store
https://play.google.com/store/apps/details?id=com.kelectric.customerapp
Email:
ke*****@ke.com.pk
Website:
https://www.ke.com.pk

User Reviews

Ke Live users frequently report reliability problems. The most common issues are login/OTP failures, app crashes or blank/startup screens, and load-shedding schedules not being up-to-date or accurate. Billing access and payments are often impacted as well. While a minority praise the app when it works, the overall feedback indicates significant usability and reliability problems that need fixing.
Pros
  • Consolidates bill payments and complaint submissions, making it easier to manage electricity services.
  • Positive feedback from users when the app functions (e.g., comments like "very nice/very good app" and "excellent working").
  • Seen as useful for day-to-day electricity tasks when it is working.
Cons
  • Repeated login/OTP issues prevent access (OTP not coming, not logging in, logged out unexpectedly).
  • App instability: stuck on startup logo, blank/black screen, or not loading at all.
  • Load-shedding schedule not updated or inaccurate in the app.
  • Billing/payments issues: current month bill unavailable or not payable through the app.
Recent reviews
The app used to be good then one day suddenly it logged me out and it's been 3 months still not able to log in because app is experiencing some isse
by Wa*****, 2026-05-23

This is the worst app ever. Barely works a couple of days a month. The rest of the time it's unavailable it maybe it's deliberately done so
by Mu*****, 2026-05-22

The app gets stuck on the initial logo screen, does not work after that even after waiting a long time.
by Me*****, 2026-05-21
View all user reviews ›

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