Reviews of Keeper

By: Keeper Tax App

List of user reviews and ratings for Keeper

Total ratings

4.50 (Rating count: 5,658)

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Review summary

Users consistently praise Keeper for being easy to use, quick, and helpful for freelancers and small businesses, with it highlighting deductions and offering tax options. However, recurring complaints focus on the pricing model and hidden costs, upfront charges or paywalls, billing issues, and difficulty linking accounts. Some users also question whether filings are completed and worry about value versus cost, while others report strong customer support.

Pros

Easy to use / user-friendly
Fast and stress-free filing
Great for freelancers / small businesses
Identifies deductions and offers tax strategies
Helpful customer service experiences

Cons

Expensive / unclear pricing and upfront costs
End-of-process paywalls / after free trial charges
Billing issues / unexpected monthly charges
Difficult to link and maintain accounts
Uncertainty about whether taxes are actually filed / reliability concerns

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User Reviews

Recent rating average: 3.00

All time rating average: 4.50

Upgrade to see all 88 reviews

36% (32)

Date	Author	Comment
2026-06-21	Jo*****	300 percent increase on the fee is outrageous
300 percent increase on the fee is outrageous
2026-05-14	Ma*****	scummy paywall
scummy paywall
2026-05-11	T *****	you have to pay in order to use this. Unlike stride that pretty much gives you the same result except for it doesn't go through your bank account to find your deductions for you you got to do it yourself. I highly suggest if you're looking for an app like this go for the freebie and get yourself stride
you have to pay in order to use this. Unlike stride that pretty much gives you the same result except for it doesn't go through your bank account to find your deductions for you you got to do it yourself. I highly suggest if you're looking for an app like this go for the freebie and get yourself stride
2026-04-29	De*****	expensive but helpful
expensive but helpful
2026-04-23	Su*****	I found this app by searching for free tax filing apps. I went through the app, filling out a basic 1099 form with no deductions. The app was easy to use, and I was able to get through the process of filling out the form relatively painlessly. The two star review is due to the fact that once I completed the form, I was unable to file my return without signing up for one of the app's subscriptions. The least expensive subscription they offer is $199 / year. So basically I wasted my time.
I found this app by searching for free tax filing apps. I went through the app, filling out a basic 1099 form with no deductions. The app was easy to use, and I was able to get through the process of filling out the form relatively painlessly. The two star review is due to the fact that once I completed the form, I was unable to file my return without signing up for one of the app's subscriptions. The least expensive subscription they offer is $199 / year. So basically I wasted my time.
2026-04-21	C *****	Keeper used to text you right after a purchase and ask if it was a business expense. You could reply yes or no and it would log the deduction instantly. It turned expense tracking into something you handled in seconds instead of something you had to sit down and do later. It was a game changer. And we need it back
Keeper used to text you right after a purchase and ask if it was a business expense. You could reply yes or no and it would log the deduction instantly. It turned expense tracking into something you handled in seconds instead of something you had to sit down and do later. It was a game changer. And we need it back
2026-04-15	An*****	Keeper saved me! It was my first year as a freelancer, and when I did my own taxes, I was gonna owe thousands, but with Keeper, it helped me track expenses and deductions I didn't even know I had! Lowering my tax bill by thousands. Having access to human tax advisors was so helpful too! Truly a life changing app!
Keeper saved me! It was my first year as a freelancer, and when I did my own taxes, I was gonna owe thousands, but with Keeper, it helped me track expenses and deductions I didn't even know I had! Lowering my tax bill by thousands. Having access to human tax advisors was so helpful too! Truly a life changing app!
2026-04-15	Mr*****	Great app for organization purposes on business expense plus tax return services!
Great app for organization purposes on business expense plus tax return services!
2026-04-14	Na*****	I dont think this is compatible with wells Fargo.
I dont think this is compatible with wells Fargo.
2026-04-13	Fr*****	great app
great app