Reviews of Neo Mobile App

By: KDS App

List of user reviews and ratings for Neo Mobile App

Total ratings

2.23 (Rating count: 889)

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Review summary

Users find the Neo Mobile App slow, buggy, and frequently crashing, particularly when handling receipts or navigating travel options. Many experience login problems and report the Android back button does not function properly to exit the app. The app lacks some necessary expense categories and has feature limitations. However, it is noted to be user-friendly for student bank accounts, especially for those studying outside India.

Pros

User friendly interface for students, especially those studying outside India

Cons

App is very slow and buggy, causing delays in tasks like checking travel and typing destinations
App crashes frequently, especially when taking photos of receipts or using certain features
Back button on Android does not work to close or exit the app
Login issues such as Touch ID not working and repeated permission requests
Limited functionality with missing expense types and incomplete feature sets

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User Reviews

Recent rating average: 1.90

All time rating average: 2.23

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75% (15)

Date	Author	Comment
2024-03-28	Ul*****	Allmost useless , only very basic functionality and most of the time I can't get in
Allmost useless , only very basic functionality and most of the time I can't get in
2024-01-22	Fi*****	It isn't possible to copy the phone number of the hotel from contact details.Really inconvenient. It must be possible to make a phone call to the hotel with one click.
It isn't possible to copy the phone number of the hotel from contact details.Really inconvenient. It must be possible to make a phone call to the hotel with one click.
2023-06-12	Ni*****	Repeatedly have to take photos of receipts. Everything takes forever to load (though this also happens with the website). Extremely frustrating. Might be faster to just scan receipts like the old days.
Repeatedly have to take photos of receipts. Everything takes forever to load (though this also happens with the website). Extremely frustrating. Might be faster to just scan receipts like the old days.
2023-05-29	Ju*****	My experience using this app is not pleasant: Why Android back button is not working? Why it takes a lot to fetch the info? What happens if I'm offline because no roaming? Borderline useless
My experience using this app is not pleasant: Why Android back button is not working? Why it takes a lot to fetch the info? What happens if I'm offline because no roaming? Borderline useless
2022-09-13	Wi*****	Crashes every single day. Says "no internet connection" when all other apps work.
Crashes every single day. Says "no internet connection" when all other apps work.
2022-05-25	Ia*****	I have never ever had any success with this app for over a year. Absolutely useless.
I have never ever had any success with this app for over a year. Absolutely useless.
2021-11-23	In*****	2 minutes back I installed the app. This is the first app where I feel the mobile app version is as bad as the online desktop version. It's so slow to delete defaults and switch to a correct option.
2 minutes back I installed the app. This is the first app where I feel the mobile app version is as bad as the online desktop version. It's so slow to delete defaults and switch to a correct option.
2021-10-29	Do*****	Lots of time to do anything from checking travel to even typing destination...... slow, buggy and its really a pain in the... to do anything in the app
Lots of time to do anything from checking travel to even typing destination...... slow, buggy and its really a pain in the... to do anything in the app
2020-07-04	Si*****	It's very nice and user friendly app and these bank account for students is very to operate for students specially studying outside India.
It's very nice and user friendly app and these bank account for students is very to operate for students specially studying outside India.
2020-05-04	Ra*****	Dire. We use this for company expenses, and it is so badly written. It is difficult to use, not intuitive and painful. Combined with their booking system, it is a nightmare. On the plus side, it would make a great case study for a UX course ... on how not to design an application.
Dire. We use this for company expenses, and it is so badly written. It is difficult to use, not intuitive and painful. Combined with their booking system, it is a nightmare. On the plus side, it would make a great case study for a UX course ... on how not to design an application.