VOOMA

Name: VOOMA
Rating: 3.5555556 (3779 reviews)
Author: KCB BANK GROUP

By: KCB BANK GROUP

VOOMA introduces a new digital payments experience in Kenya.

Features & Capabilities

VOOMA revolutionizes digital banking and payments in Kenya by offering a secure and seamless mobile wallet experience. With VOOMA, users can easily manage their digital payments through their mobile phones, enhancing convenience and security. This Chrome extension brings VOOMA’s innovative digital payment tools directly to your browser, empowering everyday transactions and financial management in Kenya's digital economy.

User Growth & Download Statistics

App Payments

By:

KCB BANK GROUP

Downloads:

848,617 1.04K

Rating:

3.56

(3,779) 1 new ratings

Version:

2.6.4 Last updated: 2026-02-16

Version code:

994

Creation date:

2018-06-21

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CALL_PHONE Very high risk
android.permission.CAMERA Very high risk
android.permission.GET_ACCOUNTS Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.USE_CREDENTIALS High risk

Size:

25.31MB

Email:

co*****@kcbgroup.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-14

Compare stats and ranking:

Ranking

# 72,891 ▲ 661

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

KCB BANK GROUP

Google Play Store

https://play.google.com/store/apps/details?id=com.kcbbankgroup.vooma.android

Email:

co*****@kcbgroup.com

Website:

http://vooma.ke/

User Reviews

Users appreciate VOOMA's quick loan services, user-friendliness, and M-Pesa integration. However, multiple reviews highlight major issues: login failures, wallet balance discrepancies, problems withdrawing funds, transaction delays, app instability, and poor customer support. These problems severely affect the app's reliability and usability, leading some users to consider switching to more stable alternatives.

Pros

Quick loan disbursements with low interest rates, especially praised by KCB customers.
User-friendly and efficient interface when it works properly.
Integrates well with M-Pesa and supports instant money transfers most of the time.
Convenient app for basic financial transactions such as buying tokens.

Cons

Frequent login and sign-in issues including error messages and inability to verify phone number or reset PIN.
Deposited funds often fail to reflect in the wallet or cannot be withdrawn back to M-Pesa, causing serious trust concerns.
Transactions sometimes hang or take a long time to process or reverse, leading to frustration.
App instability issues, including frequent crashes, hanging, and need for reinstalling after transactions.
Poor or unresponsive customer support, with many users unable to get help or have their issues resolved.

Recent reviews

the app isn't working. I installed it a week ago but still even now it tells me, "Oops an error occured.... please try again later" making me unable to sign in being a first time user. Please fix that.

Bl*****, 2025-02-03

I have been depositing money in my vooma account but there's no access to withdrawal or sending it back to mpesa. I've done this severally with no avail. Kindly assist.