Reviews of KCB

By: KCB BANK GROUP

List of user reviews and ratings for KCB

Total ratings

3.74 (Rating count: 91,004)

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Review summary

User reviews show the KCB Android app is widely praised for its simplicity, speed, and all-in-one banking functionality, with many users enjoying an excellent overall experience. However, recurring concerns include app performance after updates, problematic loan features and payments, difficulties managing MMF accounts, and comparisons to competitors’ loan services.

Pros

Easy to use with a simple interface.
Fast, convenient transactions (payments, withdrawals, sending).
All-in-one banking app for paying, withdrawing, and transferring money.
Excellent / outstanding overall experience and service.
Strong user satisfaction and positive sentiment.

Cons

App can crash or be unresponsive after updates; update-related performance issues.
Loan features are unreliable (offers declined, payments fail due to technical issues).
Managing MMF accounts within the app is challenging.
Perceived poorer loan service compared with other banks.

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User Reviews

Recent rating average: 4.30

All time rating average: 3.74

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14% (32)

Date	Author	Comment
2026-06-14	Jo*****	greatest app
greatest app
2026-06-13	Ja*****	good app
good app
2026-06-11	Li*****	Of late it's been terrible experience's
Of late it's been terrible experience's