KB부동산신탁 헬프라인

Discover the convenient KB Real Estate Trust Helpline application.

Conveniently report and inquire about compliance through the helpline in real time, anytime, anywhere. You can also track the progress and processing of your reports and inquiries, as well as receive follow-up reports.

★ Features of the KB Real Estate Trust Helpline
- Operated by an independent third-party company (Red Whistle) to ensure confidentiality and anonymity.
- Major financial institutions, large corporations, central administrative agencies, local governments, and public corporations in Korea use the Red Whistle Helpline.

★ Requirements for this Helpline
1. Guaranteed Anonymity
This system does not generate or maintain internal access logs containing Internet Protocol (IP) addresses, preventing user tracking and ensuring anonymity.
2. Enhanced Security
This system is equipped with a firewall, hardware web application firewall, and an intrusion detection system (IPS), and is monitored 24/7, 365 days a year. 3. Report Storage and Access Permissions
Reports and inquiries are stored directly on Red Whistle's secure server for security reasons, and only authorized personnel can access them.

★ Notes
- After submitting a report or inquiry, be sure to note the unique number (6 digits) assigned to you. Check the processing status a few days later to confirm the audit officer's response and progress.
- Be careful not to expose yourself. When filling out a report, be careful not to reveal any information that could lead to your identity being revealed.

★ Instructions
If you encounter any errors while using the app, or have any suggestions or questions, please contact us. We always welcome your feedback.