Reviews of KAYAK: Flights, Hotels & Cars

By: KAYAK.com App

List of user reviews and ratings for KAYAK: Flights, Hotels & Cars

Total ratings

4.80 (Rating count: 417,816)

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Review summary

Overall, users praise Kayak for finding good fares, a broad flight search with strong filters, and a reliable, helpful experience. Many rely on it for travel planning and deal watching. However, recurring issues include intrusive promo notifications that can't be easily disabled, instability and crashes after updates, and several UI/UX problems with filters and search results resetting. Pricing options can feel limited or higher than expected, and hotel check-in date selection (and car reservations) can be problematic. The app remains useful but needs fixes.

Pros

Consistently finds good fares/prices
Broad flight search with filters and many carriers
Reliable and frequently used with positive experiences
Helpful deal alerts/watch-for-deals feature
Shows all flight options at once and is informative

Cons

Promotional notifications are intrusive and not easily disableable without turning off all notifications
App stability issues after updates (crashes or won't open)
Filters reset/not saving and search results changing when navigating
Pricing options reduced/not showing all prices and higher prices
Hotel check-in date selection is unavailable (hotel UI issues) and car reservations underwhelming

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User Reviews

Recent rating average: 3.80

All time rating average: 4.80

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25% (80)

Date	Author	Comment
2026-07-13	Ma*****	your site always comes up and doesn't let me see what the others offer. Your dominating the rental car industry with out giving me a chance to look at others.
your site always comes up and doesn't let me see what the others offer. Your dominating the rental car industry with out giving me a chance to look at others.
2026-07-12	Fo*****	My first choice to book international flight tickets for last 15 years!
My first choice to book international flight tickets for last 15 years!
2026-07-11	Ev*****	kayak sent me to crook MEXRENTACAR in Sofia Bulgaria. they do not return rented car deposit. and they stole money from debit card that I used to pay hired car deposit. what closer look can you do? sounds like same crookery as maxrenacar that u proposed?
kayak sent me to crook MEXRENTACAR in Sofia Bulgaria. they do not return rented car deposit. and they stole money from debit card that I used to pay hired car deposit. what closer look can you do? sounds like same crookery as maxrenacar that u proposed?
2026-07-10	Na*****	Changes dates by one month when you close and reopen the app, thats designed to trick people into buying tickets for the wrong dates. (((Chosen culture))). Notice you (((imply))) there was no "recent searches" but thats CLEARLY NOT TRUE....you SAVED THE LOCATIONS AND DAY....CHANGED ONLY THE MONTH. THIS IS CALLED "BAIT INTO HAZARD" AKA FRAUD.
Changes dates by one month when you close and reopen the app, thats designed to trick people into buying tickets for the wrong dates. (((Chosen culture))). Notice you (((imply))) there was no "recent searches" but thats CLEARLY NOT TRUE....you SAVED THE LOCATIONS AND DAY....CHANGED ONLY THE MONTH. THIS IS CALLED "BAIT INTO HAZARD" AKA FRAUD.
2026-07-06	Ma*****	I have used Kayak for years and really like the easy way I can get around on the app and find the flights I need.
I have used Kayak for years and really like the easy way I can get around on the app and find the flights I need.
2026-07-06	Ha*****	excellent
excellent
2026-07-06	jo*****	always works like a charm
always works like a charm
2026-07-05	Ha*****	good work 💯
good work 💯
2026-07-05	De*****	My go-to site to check on travel cost.
My go-to site to check on travel cost.
2026-07-02	MD*****	awesome
awesome