Reviews of Kansas City Star | Local News

By: McClatchy App

List of user reviews and ratings for Kansas City Star | Local News

Total ratings

2.58 (Rating count: 804)

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Review summary

Pros

Cons

Constant login required every time the app is opened
App frequently crashes or fails to load articles
Lack of notifications for breaking news
Poor customer service and no effective way to resolve issues
Inability to share articles or find specific content easily

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User Reviews

Recent rating average: 1.20

All time rating average: 2.58

Upgrade to see all 25 reviews

72% (18)

Date	Author	Comment
2025-01-07	Be*****	I have to log in basically every time I open this app, and it usually takes at least 2 attempts to log in via Google connection. App is really poor overall
I have to log in basically every time I open this app, and it usually takes at least 2 attempts to log in via Google connection. App is really poor overall
2024-12-12	Da*****	I guess breaking news notifications aren't a thing any more?
I guess breaking news notifications aren't a thing any more?
2024-11-15	Ad*****	I haven't received notifications for months. Where's the fix? Not a settings issue.
I haven't received notifications for months. Where's the fix? Not a settings issue.
2024-10-06	Gr*****	Absurd amount of times to login. I just had to login twice to read an article. And it seems like I need to login everytime I use it.
Absurd amount of times to login. I just had to login twice to read an article. And it seems like I need to login everytime I use it.
2024-10-04	Ji*****	Worst news app ever. Login issues. Never works. Can't read any articles.
Worst news app ever. Login issues. Never works. Can't read any articles.
2024-10-04	Ca*****	Where can I get help. The app won't allow me to sign in despite the fact that I have reset the password numerous times. On the occasion that it does open, I constantly have to log in, reset the password and just maybe gain access. Plus, guess what? NO CONTACT INFO FOR HELP.
Where can I get help. The app won't allow me to sign in despite the fact that I have reset the password numerous times. On the occasion that it does open, I constantly have to log in, reset the password and just maybe gain access. Plus, guess what? NO CONTACT INFO FOR HELP.
2024-10-04	Gr*****	Atrocious authentication management. Requires multiple logins. Sometimes 1x/day. Last few days, can't even login to access stories. Purged cache, purged storage, uninstalled/reinstalled to no avail. App had same issue in June, but subsequent update fixed it for a while. Clearly no serious regression testing as they re-introduced the bug. NYT and WaPo don't have these issues; McClatchy needs more effective app development. Don't get me started on opaque subscription pricing.
Atrocious authentication management. Requires multiple logins. Sometimes 1x/day. Last few days, can't even login to access stories. Purged cache, purged storage, uninstalled/reinstalled to no avail. App had same issue in June, but subsequent update fixed it for a while. Clearly no serious regression testing as they re-introduced the bug. NYT and WaPo don't have these issues; McClatchy needs more effective app development. Don't get me started on opaque subscription pricing.
2024-09-24	St*****	I've received absolutely zero notifications since I installed it. The app constantly logs me out as well. What is going on?
I've received absolutely zero notifications since I installed it. The app constantly logs me out as well. What is going on?
2024-09-20	Ph*****	Crashes continuously. Won't even open anymore on samsung android. Un-installed and reinstalled. When it "worked" you'd always get a different story than what was clicked. Update: well it launches and then closes again. The next time it stays open but then I have to log in again. If you browse for a few minutes it starts opening the wrong stories. It's an indexing problem when a story gets added but you would think they could come up with a scheme that would survive updates.
Crashes continuously. Won't even open anymore on samsung android. Un-installed and reinstalled. When it "worked" you'd always get a different story than what was clicked. Update: well it launches and then closes again. The next time it stays open but then I have to log in again. If you browse for a few minutes it starts opening the wrong stories. It's an indexing problem when a story gets added but you would think they could come up with a scheme that would survive updates.
2024-09-04	Ki*****	After latest update, app just crashes. No way to back. I pay for a digital subscription and can't even use it!
After latest update, app just crashes. No way to back. I pay for a digital subscription and can't even use it!