Reviews of NaqaD by Kamelpay

By: kamelpay App

List of user reviews and ratings for NaqaD by Kamelpay

Total ratings

4.61 (Rating count: 22,817)

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Review summary

The NaqaD by Kamelpay app is widely praised for its user-friendly interface, fast and secure money transfers, and additional functionalities like loans and flight bookings. Users appreciate its convenience for sending money internationally. However, recurring issues include app stability problems like blinking screens, fees for balance checks and ATM use, delayed transfers especially for large sums, and transaction charges. Some users also face restrictions on sending money within the UAE, which hampers urgent transactions. Overall, the app offers good service but needs improvements in fee transparency and performance stability.

Pros

User-friendly and easy to use interface
Fast and convenient money transfer services
Secure and reliable platform for international transactions
Good customer service and support
Additional features like small loans and flight ticket booking

Cons

App stability issues such as frequent blinking or not opening
Usage fees on balance checking and ATM withdrawals especially at non-Ajman Bank ATMs
Delays in transferring large amounts of money, sometimes over 12 to 24 hours
Transaction fees deducted on almost every transaction
Restrictions on sending money within UAE to colleagues or family members

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User Reviews

Recent rating average: 3.80

All time rating average: 4.61

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29% (14)

Date	Author	Comment
2025-01-28	Aj*****	user friendly interface
user friendly interface
2025-01-28	An*****	very fast service and convenient
very fast service and convenient
2025-01-24	An*****	ATM card I cannot use Ajman Bank ATM (cannot get cash), there is a usage fee when using ATMs of other banks, 2 AED will be deducted for checking the balance 3 or 4 times in Naqqad app, if you send cash more than 50 thousand, it takes 24 hours, change is expected
ATM card I cannot use Ajman Bank ATM (cannot get cash), there is a usage fee when using ATMs of other banks, 2 AED will be deducted for checking the balance 3 or 4 times in Naqqad app, if you send cash more than 50 thousand, it takes 24 hours, change is expected
2025-01-15	An*****	Not open app and working
Not open app and working
2025-01-12	Mo*****	very easy and very simple to send money to home
very easy and very simple to send money to home
2025-01-03	um*****	Most worst app at the time of checking balances also they will deduct 2 aed. We can't able to send for collegues or family members inter uae when it's really needed. In every single transaction they deduct the cost.even we can't recharge other countries offer packages. This all below reviews are from company members
Most worst app at the time of checking balances also they will deduct 2 aed. We can't able to send for collegues or family members inter uae when it's really needed. In every single transaction they deduct the cost.even we can't recharge other countries offer packages. This all below reviews are from company members
2025-01-01	Am*****	Best Service Free Send money with ease Way
Best Service Free Send money with ease Way
2025-01-01	Sa*****	TBH It was very good at the beginning but now it took long time to transfer money more than 12 hours it happening with me from last few months please solve this issue even though it happened to me in emergency case
TBH It was very good at the beginning but now it took long time to transfer money more than 12 hours it happening with me from last few months please solve this issue even though it happened to me in emergency case
2024-12-31	Ru*****	It is most helpness aap because from this application we can send money from one country to another country
It is most helpness aap because from this application we can send money from one country to another country
2024-12-28	Sa*****	very good money transaction app forever...
very good money transaction app forever...