Reviews of AbleTo

By: AbleTo, Inc. App

List of user reviews and ratings for AbleTo

Total ratings

4.57 (Rating count: 633)

Review summary

AbleTo offers straightforward, insurance-supported mental health support with compassionate therapists and useful resources like mindfulness exercises and mood tracking. However, many users report frustrating technical issues such as login problems, app freezing, and ineffective video conferencing. Lack of integration with popular fitness apps and limited communication options with therapists further diminish user experience. Users transitioning from other apps express dissatisfaction due to missing features and insufficient support, indicating the app has good intentions but needs improvements in reliability, connectivity, and user engagement.

Date	Author	Comment
2025-01-19	Wi*****	The one thing that would help me out the most would be to be able to connect other services such as Google Fit and Fitbit to this app so that I can seamlessly track my data towards my goals. If that were possible, I would give the app a higher rating especially since my insurance is paying for me to be able to use the app.
The one thing that would help me out the most would be to be able to connect other services such as Google Fit and Fitbit to this app so that I can seamlessly track my data towards my goals. If that were possible, I would give the app a higher rating especially since my insurance is paying for me to be able to use the app.
2025-01-08	Ka*****	App gives you additional resources,an additional benefit to counseling.
App gives you additional resources,an additional benefit to counseling.
2024-12-26	Ka*****	Easy to use the app and follow along w the goals, plans , the scheduled of appointments. I am enjoying going over my treatment plan and free written journal
Easy to use the app and follow along w the goals, plans , the scheduled of appointments. I am enjoying going over my treatment plan and free written journal
2024-12-17	Mi*****	The woman I worked with was so helpful. I learned ways to cope with stressful situations that stay with me today. She was kind, caring, and compassionate, but she told me what I needed to hear. It wasn't always what I might want to hear, but sometimes, the truth stings a little. She did it in a kindly manner. I have a lot of respect for what she does. In my opinion, this is a wonderful program, provided free to members. I am grateful for it.
The woman I worked with was so helpful. I learned ways to cope with stressful situations that stay with me today. She was kind, caring, and compassionate, but she told me what I needed to hear. It wasn't always what I might want to hear, but sometimes, the truth stings a little. She did it in a kindly manner. I have a lot of respect for what she does. In my opinion, this is a wonderful program, provided free to members. I am grateful for it.
2024-11-20	Ka*****	AbleTo was a fantastic experience and really helped me work through some tough times. The therapist I worked with was super awesome and compassionate. The app was super simple and easy to use. I also printed the complete guide and got it bound so I could follow along with my sessions. I would 11/10 recommend AbleTo!
AbleTo was a fantastic experience and really helped me work through some tough times. The therapist I worked with was super awesome and compassionate. The app was super simple and easy to use. I also printed the complete guide and got it bound so I could follow along with my sessions. I would 11/10 recommend AbleTo!
2024-11-12	Re*****	seems like you can't use this app without an access code from an insurance provider. So much for a free mental health app. As a former Sanvelleo user this app continues to disappoint.
seems like you can't use this app without an access code from an insurance provider. So much for a free mental health app. As a former Sanvelleo user this app continues to disappoint.
2024-10-11	An*****	App is buggy. Fails to work periodically and fails to let you log in quite often. Doesn't recognize my password even though I know it's right. Can't sign the treatment plan online and no response from the ableto help email when I ask for support. Someone here has no idea what they're doing, and it's not me.
App is buggy. Fails to work periodically and fails to let you log in quite often. Doesn't recognize my password even though I know it's right. Can't sign the treatment plan online and no response from the ableto help email when I ask for support. Someone here has no idea what they're doing, and it's not me.
2024-10-08	Da*****	The Doctor who I have spoke to at AbleTo was great however their video conference software is terrible. The web page looks great but when you try to use their conference feature it is awful and support was only slightly better than non-existent. It amounted to emails saying "unable to help, ticket closed."
The Doctor who I have spoke to at AbleTo was great however their video conference software is terrible. The web page looks great but when you try to use their conference feature it is awful and support was only slightly better than non-existent. It amounted to emails saying "unable to help, ticket closed."
2024-09-22	Su*****	Life altering 6 weeks of grief therapy,mother 8/5/24 passed.Along with great counseling that encouraged goals, journaling,and thinking alternatives,there is quick relaxation therapy using muscles,or soothing rainstorm....a great app to that I'm keeping after the counseling is over Must check out.
Life altering 6 weeks of grief therapy,mother 8/5/24 passed.Along with great counseling that encouraged goals, journaling,and thinking alternatives,there is quick relaxation therapy using muscles,or soothing rainstorm....a great app to that I'm keeping after the counseling is over Must check out.
2024-09-17	Ma*****	I can't even log in or make an account. Everytime I try it either asks for credit card info, thinks I'm a therapist looking for a job, or asks for some "Access code" I can't find. I've tried looking up what I'm supposed to do, I've tried contacting support, nothing is working! I miss Sanvello.. I don't understand why it was taken away.. I don't wish things like this often but to whoever is responsible for Sanvello being replaced, I hope your life becomes just as much of a struggle as mine is.
I can't even log in or make an account. Everytime I try it either asks for credit card info, thinks I'm a therapist looking for a job, or asks for some "Access code" I can't find. I've tried looking up what I'm supposed to do, I've tried contacting support, nothing is working! I miss Sanvello.. I don't understand why it was taken away.. I don't wish things like this often but to whoever is responsible for Sanvello being replaced, I hope your life becomes just as much of a struggle as mine is.

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