CoJ Central Service Delivery

Your city. Your services. Connected.

The Central Service Delivery App helps City of Johannesburg residents access municipal services more easily from their mobile devices.

Designed as a one-stop civic platform, the app connects residents with City departments and service entities through a single system, making it easier to report issues, request services, stay informed, and track progress.

Using the Central Service Delivery App, you can:

Log service delivery issues such as potholes, electricity outages, water leaks, flooding, refuse problems, and environmental health concerns

Submit service requests and follow their progress

Receive alerts and notifications based on your location, including outage updates and emergencies

Access news, city information, and ward-level updates

Make secure in-app payments for municipal bills and traffic fines

Manage multiple properties and receive relevant location-based information

The Central Service Delivery App is part of the City of Johannesburg’s commitment to improving service delivery, transparency, and responsiveness. By using the app, residents play an active role in shaping a more connected, accountable, and responsive city.

For support or assistance, contact csdsupport@joburg.org.za or call 010 313 0770.