Reviews of JINAIR

By: JINAIR CO.,LTD App

List of user reviews and ratings for JINAIR

Total ratings

3.92 (Rating count: 17,051)

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Review summary

Overall, JinAir’s Android app is praised for being easy to use and useful, with some noting competitive prices. However, recurring problems dominate: payment and token errors prevent bookings, the app is unreliable and often behaves like a website, and language/currency limitations hinder use for foreigners. Many users cannot complete checkouts, access flight status or seats, or use the app overseas after updates. A more robust, native-feel app with a reliable payment flow is needed.

Pros

Easy to use / user-friendly interface
Useful for booking and travel information
Positive trust/quality of service noted by some users
Reported competitive prices by some reviewers

Cons

Payment and checkout failures (transaction declines, token errors, unable to complete payment)
App reliability issues (loading failures, frequent logouts, behaves like a web wrapper, overseas usage problems after updates)
Limited language support and localization (no English support, Korean won/currency issues)
Limited functionality / cannot perform essential tasks (cannot check flight status, view seat maps, or complete bookings)

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User Reviews

Recent rating average: 2.80

All time rating average: 3.92

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72% (26)

Date	Author	Comment
2026-07-03	Na*****	no eng why you make a payment
no eng why you make a payment
2026-03-29	Th*****	Great site
Great site
2026-03-24	M *****	won't work
won't work
2026-03-04	Yu*****	fast....convenient...!!!^^
fast....convenient...!!!^^
2026-01-18	Ji*****	trash app.
trash app.
2025-12-08	Ja*****	easy to use
easy to use
2025-11-13	Er*****	app won't load at all. maybe it only works with Korean phones or something 🤷‍♂️
app won't load at all. maybe it only works with Korean phones or something 🤷‍♂️
2025-11-12	Th*****	great app to use
great app to use
2025-11-10	Ta*****	doesn't let you use Korean won without translating everything into Korean.
doesn't let you use Korean won without translating everything into Korean.
2025-09-09	유광*****	이해하기가 편하며, 절차가 간편하여 만족합니다.
이해하기가 편하며, 절차가 간편하여 만족합니다.