Reviews of Jetpack – Website Builder

By: Automattic, Inc App

List of user reviews and ratings for Jetpack – Website Builder

Total ratings

4.49 (Rating count: 30,602)

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Review summary

User reviews praise Jetpack for easy mobile use, intuitive navigation, fast performance, a simple interface, and quick site publishing, along with useful website stats. However, several reviews report stability problems (editing glitches, unexpected errors, crashes), localization issues (English display problem), and concerns about monetization in a free app. Overall, strengths are usability and speed, while reliability and language/UI bugs hinder broader satisfaction.

Pros

Easy to use / intuitive navigation
Very smooth / fast performance
Simple, user-friendly interface
Quick to publish / go live
Helpful website analytics / stats

Cons

Stability issues: editing glitches, unexpected errors, and crashes
Localization / language display problems (English not shown; Japanese menu)
Monetization concerns: perceptions of paying for features in a free app

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User Reviews

Recent rating average: 3.50

All time rating average: 4.49

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13% (55)

Date	Author	Comment
2026-08-25	Em*****	Ever since the last update the stats on this app (the only thing I use it for) have become pretty much unusable. Before it was all on one screen, and you just had to tap on the day and could see the visitor count and what they were looking at, now you have to set a new filter to see different days (so much extra fiddling), and that's if the app doesnt open into an unloaded stats page which won't refresh. If that happens you have to back all the way out of the app and go back in again first 🫠
Ever since the last update the stats on this app (the only thing I use it for) have become pretty much unusable. Before it was all on one screen, and you just had to tap on the day and could see the visitor count and what they were looking at, now you have to set a new filter to see different days (so much extra fiddling), and that's if the app doesnt open into an unloaded stats page which won't refresh. If that happens you have to back all the way out of the app and go back in again first 🫠
2026-08-25	he*****	i am not able to upload images it showing error
i am not able to upload images it showing error
2026-08-24	Si*****	This app is helping me
This app is helping me
2026-08-22	Ss*****	best app ever . I love it.
best app ever . I love it.
2026-08-21	Mo*****	Spends its time on the circle of death. Never opens whatever link I've clicked from notifications.
Spends its time on the circle of death. Never opens whatever link I've clicked from notifications.
2026-08-20	Ni*****	restore
restore
2026-08-20	da*****	Jetpack is a hassle and makes no sense to me. Is there a work around for it?
Jetpack is a hassle and makes no sense to me. Is there a work around for it?
2026-08-19	Ke*****	Very good app!
Very good app!
2026-08-18	Ko*****	ok
ok
2026-08-17	Ji*****	I love jetpack
I love jetpack