Reviews of Jetpack – Website Builder

By: Automattic, Inc

List of user reviews and ratings for Jetpack – Website Builder

Total ratings

4.53 (Rating count: 29,803)

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Review summary

User reviews praise Jetpack for easy mobile use, intuitive navigation, fast performance, a simple interface, and quick site publishing, along with useful website stats. However, several reviews report stability problems (editing glitches, unexpected errors, crashes), localization issues (English display problem), and concerns about monetization in a free app. Overall, strengths are usability and speed, while reliability and language/UI bugs hinder broader satisfaction.

Pros

Easy to use / intuitive navigation
Very smooth / fast performance
Simple, user-friendly interface
Quick to publish / go live
Helpful website analytics / stats

Cons

Stability issues: editing glitches, unexpected errors, and crashes
Localization / language display problems (English not shown; Japanese menu)
Monetization concerns: perceptions of paying for features in a free app

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User Reviews

Recent rating average: 3.80

All time rating average: 4.53

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4% (35)

Date	Author	Comment
2026-06-27	ne*****	Absolute glitchy trash
Absolute glitchy trash
2026-06-27	عا*****	بہت عمدہ اور آسان
بہت عمدہ اور آسان
2026-06-26	Bo*****	a little more complicated than actually learning to write HTML and css, which I did 25 years ago.
a little more complicated than actually learning to write HTML and css, which I did 25 years ago.