Reviews of Japan Claw Machine -Crane Game

By: 株式会社神成

List of user reviews and ratings for Japan Claw Machine -Crane Game

Total ratings

2.97 (Rating count: 4,331)

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Review summary

User reviews show a split experience. Pros include strong value with frequent free tickets, helpful staff, and a large prize catalog. Cons center on high and changing shipping costs, laggy controls, weaker claws and harder gameplay, and several scam/refund concerns. Win chances feel uneven: fun and rewarding when wins occur, but many users report needing many tries and facing reliability issues. Overall, it’s appealing for value and variety but risky due to cost, reliability, and trust concerns.

Pros

Frequent free tickets/plays and strong overall value for money
Helpful operators who assist or guarantee a win when you’re struggling
Large catalog of prizes with good variety
Many users find it more cost-effective than similar crane-game apps

Cons

Shipping costs are high and have changed recently, making shipping expensive or confusing
Lag and input latency/misaligned controls hinder gameplay
Claw strength weaknesses and smaller drop zones make prizes harder to win
Reported scams, order failures, and refunds issues erode trust (tickets disappearing, money deducted)
Win difficulty is high, often requiring many tries (e.g., 17–20)

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User Reviews

Recent rating average: 3.20

All time rating average: 2.97

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52% (34)

Date	Author	Comment
2026-04-23	Co*****	tariffs shipping delays for some months, but I got my figurine! paid like 20-25$ to play and won figurine worth 50-60$. excellent 👌. skill based. what's not to like?
tariffs shipping delays for some months, but I got my figurine! paid like 20-25$ to play and won figurine worth 50-60$. excellent 👌. skill based. what's not to like?
2025-11-15	Mi*****	By far the best of the Japanese crane games I've tried. hopefully shipping to the US resumes soon. Assists are fast and automatic during Japanese business hours. you should understand that chances are you will not win a prize with less than 10 to 20 tries unless you are very lucky on a takoyaki machine. It is not readily apparent in English that you need to spend 5000 yen for a free shipping ticket.
By far the best of the Japanese crane games I've tried. hopefully shipping to the US resumes soon. Assists are fast and automatic during Japanese business hours. you should understand that chances are you will not win a prize with less than 10 to 20 tries unless you are very lucky on a takoyaki machine. It is not readily apparent in English that you need to spend 5000 yen for a free shipping ticket.
2025-07-03	Ve*****	I got two prizes with the free tickets, but you need to buy some credits to get free shipping, which I think is fair. I have been playing non-stop, and it's so much fun. If I was struggling to get the prize after continuous playing, they will move it to a position that you will get it in the next go. I downloaded a few other apps and this seems to have the best value and no lagging problems. Definitely recommended!
I got two prizes with the free tickets, but you need to buy some credits to get free shipping, which I think is fair. I have been playing non-stop, and it's so much fun. If I was struggling to get the prize after continuous playing, they will move it to a position that you will get it in the next go. I downloaded a few other apps and this seems to have the best value and no lagging problems. Definitely recommended!
2025-01-23	Co*****	bad
bad
2024-10-08	Ro*****	Excellent
Excellent
2024-07-30	Cr*****	I hope I like this game
I hope I like this game
2024-07-14	BS*****	The shipping cost is too high
The shipping cost is too high
2024-06-22	Th*****	Give lesser points now with the same amount of money?? Used to be 5k Yen for 4700 now is only 3500. Claw seems to be way weaker than before too. Really disappointing cause this used to be good.
Give lesser points now with the same amount of money?? Used to be 5k Yen for 4700 now is only 3500. Claw seems to be way weaker than before too. Really disappointing cause this used to be good.
2023-12-27	Bi*****	Game lags beyond any chance to truly play.. Don't expect to win anything.
Game lags beyond any chance to truly play.. Don't expect to win anything.
2023-11-22	An*****	They have made the game much more difficult to play with smaller drop zone, much weaker claws and super thick rubber on the poles. Most of the prizes are on the same damn stations, even the less desirable prizes. There is not much people playing because of the bad setups which 90% of the players would need to hit 17-20 tries to win. A seemingly simple maneuver would take multiple tries due to the weak claws, thick sticky rubber and box.
They have made the game much more difficult to play with smaller drop zone, much weaker claws and super thick rubber on the poles. Most of the prizes are on the same damn stations, even the less desirable prizes. There is not much people playing because of the bad setups which 90% of the players would need to hit 17-20 tries to win. A seemingly simple maneuver would take multiple tries due to the weak claws, thick sticky rubber and box.