Hitachi India Technician

The Hitachi India Technician Chrome extension offers a mobile-based solution designed for technicians to efficiently update service records directly into the Hitachi CRM system. This app ensures seamless integration with CRM, reflecting all updates in real-time whether the technician is online or offline.

Key features include viewing assigned calls, updating service calls via mobile, capturing customer digital signatures which generate electronic Field Service Reports (E-FSR), watching Hitachi product demo videos, accessing product exploded views, service manuals, service news, and contacting the Hitachi Technical Help Desk. This powerful tool simplifies service management while enhancing technician productivity and customer interaction.