전북특별자치도경제통상진흥원 헬프라인

Meet the convenient Jeonbuk Special Self-Governing Province Economic and Trade Promotion Agency helpline application.

Convenient helpline reporting and compliance inquiries in real time, anytime, anywhere
It is also possible to check the progress and processing of reports and inquiries and to provide follow-up reports.

★ Features of the Jeonbuk Special Self-Governing Province Economic and Trade Promotion Agency helpline
- It is operated by an independent third-party professional company (Red Whistle) to ensure confidentiality and anonymity.
- The Red Whistle Helpline is used by major financial institutions, large corporations, central administrative agencies, local governments, and public enterprises in Korea.

★ What applies to this helpline
1. Anonymity guaranteed
This system does not create or maintain internal access logs containing Internet Protocol (IP) addresses, so users cannot be tracked and anonymity is guaranteed.
2. Strengthening security
This system is equipped with a firewall, hardware web firewall, and intrusion detection system (IPS), and security control is implemented 24 hours a day, 365 days a year.
3. Report storage and access rights
Reports and inquiries are stored directly on Red Whistle's secure server for security purposes and are accessible only to those authorized to process reports.

★ Precautions
- Be sure to take note of the unique number (6 digits) assigned after submitting the report or inquiry form, and check the response and progress of the audit manager by checking the processing a few days later.
- Be careful not to expose yourself. When filling out a report, be careful not to reveal any circumstances that could lead to guessing who you are.

★ Instructions
If you encounter an error while using the app or have any suggestions or questions, please contact us.
We always welcome your feedback.