Reviews of Jazz Drive: Cloud Storage

By: Jazz Digital Pakistan App

List of user reviews and ratings for Jazz Drive: Cloud Storage

Total ratings

4.29 (Rating count: 4,584)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users appreciate Jazz Drive's unlimited cloud storage, simple interface, and remote access features. However, many report critical issues such as unexpected deletion of stored data, lack of effective customer support, app crashes, confusing and costly daily charging, and weak security. These consistent problems have caused significant user frustration and data loss, overshadowing the app's useful features.

Pros

Offers unlimited cloud storage for photos, videos, music, and documents.
Simple and easy to use interface suitable for all users.
Allows access and changes to storage content from anywhere and on any device.
Supports integration to save data from social media like Instagram and Facebook.
Provides secure backup of files accessible remotely.

Cons

Frequent and unexplained deletion of users' stored data, sometimes completely wiping important memories.
Poor or no response from customer support regarding data loss and account issues.
App has bugs and crashes, including problems with launching and uploading files.
Forced daily micro-payments deducted from users' mobile balance with unclear subscription policies.
Insufficient security measures like lack of password protection; OTP-based login is vulnerable to unauthorized access.

Upgrade to see all 25 reviews

User Reviews

Recent rating average: 1.10

All time rating average: 4.29

Upgrade to see all 25 reviews

60% (15)

Date	Author	Comment
2024-12-06	Ta*****	This is a worst storage app i'm using this application for 2 years and i stored all my memories my pictures, videos in it & they charge everyday 6 to 7 rupees from my balance for this but recently i can't login my jazzdrive so i mail them on their costumer support but they didn't respond and today i login my account and they wiped all my data & still they don't respond. Worst storage app not recommended
This is a worst storage app i'm using this application for 2 years and i stored all my memories my pictures, videos in it & they charge everyday 6 to 7 rupees from my balance for this but recently i can't login my jazzdrive so i mail them on their costumer support but they didn't respond and today i login my account and they wiped all my data & still they don't respond. Worst storage app not recommended
2024-11-26	Ra*****	Once again this drive wiped my essential data. I had 6 year memories saved on it but they deleted all my data. Now even they are not replying on email. Very 😞 various emails have not been replied to. However as you desired I have mailed you again
Once again this drive wiped my essential data. I had 6 year memories saved on it but they deleted all my data. Now even they are not replying on email. Very 😞 various emails have not been replied to. However as you desired I have mailed you again
2024-11-25	Ya*****	Such a waist app I'm using this app since 5 months and they are making payment issues and deleted my all pictures and all don't use this app
Such a waist app I'm using this app since 5 months and they are making payment issues and deleted my all pictures and all don't use this app
2024-11-16	la*****	It's not a best app it deleted all my data and I can not able to restore it again
It's not a best app it deleted all my data and I can not able to restore it again
2024-11-07	M *****	Worst storage application I've ever used. I'm using this from 3 months and literally this application is full of bugs and glitches. By God, I will recommend you to buy Google Storage instead of Jazz Drive. NOT RECOMMENDED!!!!!!
Worst storage application I've ever used. I'm using this from 3 months and literally this application is full of bugs and glitches. By God, I will recommend you to buy Google Storage instead of Jazz Drive. NOT RECOMMENDED!!!!!!
2024-09-24	An*****	Not trusted app i have store my all data in this drive and my all. data have been lost now what is it this is so ridiculous
Not trusted app i have store my all data in this drive and my all. data have been lost now what is it this is so ridiculous
2024-09-08	So*****	The worst data storage program I have ever used. I was taken aback today when it unexpectedly erased all of the crucial information I had saved, along with my account logout. I need my data to be restored as quickly as possible.
The worst data storage program I have ever used. I was taken aback today when it unexpectedly erased all of the crucial information I had saved, along with my account logout. I need my data to be restored as quickly as possible.
2024-08-25	Ab*****	Not recommend my account is suspended i have done a lot of emails but thy didn't respond, i have almost 50gb data in it. Kindly provide me my data back as soon as possible, Thanks
Not recommend my account is suspended i have done a lot of emails but thy didn't respond, i have almost 50gb data in it. Kindly provide me my data back as soon as possible, Thanks
2024-04-20	Za*****	WORST POSSIBLE STORAGE APP EVER! I lost my Data TWICE becoz of it. It Claims to provide unlimited storage and to keep data safe. BUT Actually it deletes data stored in it own its own over the passage of time, specially if you uninstall the app. I stored my important data in jazzdrive last year (2023) and when i temporarly uninstalled jazzdrive app and reinstalled it after a few months i was suprised because none of my important stuff was there in my jazzdrive acc, same story repeated today(2024)
WORST POSSIBLE STORAGE APP EVER! I lost my Data TWICE becoz of it. It Claims to provide unlimited storage and to keep data safe. BUT Actually it deletes data stored in it own its own over the passage of time, specially if you uninstall the app. I stored my important data in jazzdrive last year (2023) and when i temporarly uninstalled jazzdrive app and reinstalled it after a few months i was suprised because none of my important stuff was there in my jazzdrive acc, same story repeated today(2024)
2024-03-04	Ab*****	Have many issues like not launching properly, crash multiple times while uploading but the main concern is lying with the subscription type. Why we need to pay daily amount in Balance amount. Are we living in 2010 where we don't have online banking. Please update yourself and come up with a monthly, quarterly and yearly subscriptions by using jazzcash, visa or any card.
Have many issues like not launching properly, crash multiple times while uploading but the main concern is lying with the subscription type. Why we need to pay daily amount in Balance amount. Are we living in 2010 where we don't have online banking. Please update yourself and come up with a monthly, quarterly and yearly subscriptions by using jazzcash, visa or any card.