Jack's Android

Reviews of Jack's

List of user reviews and ratings for Jack's

Total ratings

3.53 (Rating count: 2,971)
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Review summary

Overall, reviewers say the food is good and the platform is easy to use, but update-related issues dominate. Users report deals, specials, and featured items disappearing, difficulty seeing prices or the full menu, and navigation problems after updates. Login and phone-number verification problems—numbers becoming 'already used' or not sign-in-able—also recur, along with occasional order failures and sign-outs. Rewards issues are noted. Fixes for deal visibility, login reliability, and ordering are needed.
Pros
  • Food quality is good.
  • Platform is easy to use.
  • Finding what I need is easy.
Cons
  • Missing deals and features after updates (no deals, no featured items, prices hidden).
  • Phone-number verification/login problems (number already used; can't log in).
  • Order processing failures and sign-outs after updates (orders won't go through).
  • Menu visibility and pricing issues (cannot see prices or full menu).
  • Rewards/points issues (points not showing or redeemable).
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User Reviews

Recent rating average: 2.40
All time rating average: 3.53
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5 star
2% (19)
4 star
0% (4)
3 star
1% (8)
2 star
1% (11)
1 star
4% (51)
DateAuthorRatingComment
2026-05-23
Ge*****
Error validating cart at checkout when trying to place order. No reason shown for error!!! Tried logging out and back in redid order. Retried a total of 3 times and app would not work 😒
Error validating cart at checkout when trying to place order. No reason shown for error!!! Tried logging out and back in redid order. Retried a total of 3 times and app would not work 😒
2026-05-23
Ke*****
worthless app, can't sign in with Google because I'm to young. I'm 55. deleting.
worthless app, can't sign in with Google because I'm to young. I'm 55. deleting.
2026-05-20
Ca*****
new ui made the app unuseable
new ui made the app unuseable
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