Firstmark Credit Union

Name: Firstmark Credit Union
Rating: 4.86444 (5301 reviews)
Author: Firstmark Credit Union

By: Firstmark Credit Union

The Firstmark app gives convenient access to your finances anywhere, anytime.

Features & Capabilities

The Firstmark Credit Union mobile app offers members secure and convenient access to their finances anywhere, anytime. With features like Touch ID and facial recognition login, users can quickly view account activity and balances, transfer funds, and pay bills through a user-friendly interface.

Additional functionalities include mobile check deposit, linking external accounts, viewing electronic statements, managing security alerts, and connecting directly with Firstmark support. Members can locate nearby financial centers or ATMs, apply for loans or new accounts, make loan payments, control debit and credit cards, and even monitor their credit score—all within the app. This comprehensive tool empowers members to efficiently manage their financial lives on the go.

User Growth & Download Statistics

App Privacy & Security

By:

Firstmark Credit Union

Downloads:

74,339 165

Rating:

4.86

(5,301) 1 new ratings

Version:

6.25.26 Last updated: 2026-01-09

Version code:

2025122301

Creation date:

2013-04-16

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.CHANGE_WIFI_STATE Low risk

Size:

61.93MB

Email:

Di*****@firstmarkcu.org

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 245,268 ▼ 701

Other platforms

Firstmark Credit Union (v8.8.0)

4.90

(12,097)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Firstmark Credit Union

Google Play Store

https://play.google.com/store/apps/details?id=com.jackhenry.firstmarkcu

Email:

Di*****@firstmarkcu.org

Website:

https://www.firstmarkcu.org

User Reviews

Users appreciate the app's basic banking capabilities and helpful staff but experience significant frustration with frequent login problems, mobile deposit errors, and delayed notifications. Updates often cause new bugs, and interface issues such as intrusive menus and poor color schemes reduce usability. While the bank itself receives positive feedback, the app's reliability and user experience require improvement to meet expectations.

Pros

App provides basic banking functions like account checking and money transfers effectively at times.
Staff and customer service are friendly and helpful, especially with in-branch assistance.
Mobile deposit and transaction features are generally appreciated when working properly.
The app is convenient for quick account access when functional.
Frequent users consider the bank itself reliable and trustworthy.

Cons

Frequent login and access issues, including 'access denied' errors and forced multiple password reentries, affect many users.
Mobile deposit functionality is unreliable, with crashes, logout issues, and errors in check capture.
Transaction alerts and push notifications are delayed or non-functional, frustrating users.
App has usability problems with side menu interfering during scrolling and poor color choices impacting readability.
Recent updates often introduce bugs causing crashes, slow loading, and loss of features like fingerprint login.

Recent reviews

easy yo use and staff will call and confirm wires ate genuine. great service and I like that bank verifies.

Ca*****, 2024-12-18

So every month I get a check and use your mobile deposit feature, no problem. This past month and today I was having trouble using this feature. Last month took several tries for the app to capture my check. And today I was not able to capture at all, it just logs me off the app. Even manually capturing the check logs me out. Logging in to a browser from phone doesn't work either cause there is no option to mobile deposit from a mobile browser. Id write more but only allows for 500 char.