Reviews of Dial-911 Simulator

By: dial_911sim Game

List of user reviews and ratings for Dial-911 Simulator

Total ratings

2.67 (Rating count: 1,872)

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Review summary

Players praise the core gameplay and long-term appeal of the Dial-911 Simulator, with new ownership bringing some improvements. However, the app is repeatedly plagued by login and account problems, unstable connections, map/vehicle bugs, and purchase-related issues, along with limited device compatibility. These recurring problems significantly affect playability, despite occasional positive notes about support and regional enjoyment.

Pros

Engaging firefighting simulation with long-running appeal; many players have enjoyed it for years.
New ownership mentioned to be making improvements to the game.
Positive notes about support responsiveness when issues are reported.
The game is considered great for certain regions/areas.

Cons

Persistent login/authentication problems (can't log in, frequent sign-outs, password/account recovery issues).
Frequent connection errors and server downtime that prevent playing or joining alliances.
Map and spawn bugs (buildings placed in wrong locations, vehicles spawning oddly, lag and slow map loading).
In-game purchases not delivered or lost after purchase, with little or no effective customer support.
Device compatibility issues, notably poor support for Amazon tablets.

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User Reviews

Recent rating average: 2.80

All time rating average: 2.67

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50% (33)

Date	Author	Comment
2026-07-19	Ni*****	Can't see my firehouse or units on the map. I'm just staring at an empty map. pretty boring.
Can't see my firehouse or units on the map. I'm just staring at an empty map. pretty boring.
2026-05-11	Qa*****	it was a great game but then it started to fall off I can't log in and tried to make another account but it said that there was a account on my device I deleted the app then tried again but still didn't work it was a really good game until it logged me out for no reason.
it was a great game but then it started to fall off I can't log in and tried to make another account but it said that there was a account on my device I deleted the app then tried again but still didn't work it was a really good game until it logged me out for no reason.
2026-05-09	Re*****	I loved this game as a kid and I love it now. The only thing I noticed is my units head north instead of going back to base, please fix! other than that, please give this game a chance, it deserves it.
I loved this game as a kid and I love it now. The only thing I noticed is my units head north instead of going back to base, please fix! other than that, please give this game a chance, it deserves it.
2026-03-22	As*****	it's a good game, the only problem I'm having is I CANT join alliances - EVERY TIME I try, the game kicks me out saying "connection error please check internet connection", I was trying for an hour on 21/03/2026 and I just gave up, PLEASE FIX THIS!!!!
it's a good game, the only problem I'm having is I CANT join alliances - EVERY TIME I try, the game kicks me out saying "connection error please check internet connection", I was trying for an hour on 21/03/2026 and I just gave up, PLEASE FIX THIS!!!!
2026-01-06	Ju*****	____Completely unplayable_______ The new owner of the game has made an almost perfectly fine working game drop to it's knees after nearly a decade, and then cotinued to chop away anything left holding the game up. You CAN NOT even login to play the game anymore!! It's been down again since the first of the year. Don't waste anytime trying to play it. Don't waste money in game. So sad to see nearly a decade of support gone up in smoke.
____Completely unplayable_______ The new owner of the game has made an almost perfectly fine working game drop to it's knees after nearly a decade, and then cotinued to chop away anything left holding the game up. You CAN NOT even login to play the game anymore!! It's been down again since the first of the year. Don't waste anytime trying to play it. Don't waste money in game. So sad to see nearly a decade of support gone up in smoke.
2025-12-20	da*****	great game i wld like to speak with some one about all my stuff being reset but great game
great game i wld like to speak with some one about all my stuff being reset but great game
2025-10-28	Wa*****	purchased in game currency i was not given my purchase. no option to complain. avoid this company
purchased in game currency i was not given my purchase. no option to complain. avoid this company
2025-03-10	Al*****	This game has undergone ownership changes and has a lot of bugs. To fix these the game needs your support. There are some ways to play still. U.S. is the only country you can play in to my knowledge. Try placing a station and rejoining the game to place the station where you want it.
This game has undergone ownership changes and has a lot of bugs. To fix these the game needs your support. There are some ways to play still. U.S. is the only country you can play in to my knowledge. Try placing a station and rejoining the game to place the station where you want it.
2025-01-17	da*****	New ownership. Making steady improvements to the game.
New ownership. Making steady improvements to the game.
2025-01-11	Da*****	I have try on my phone and tablet but when I want to place a fire station or ambulance station or whatever else I want to do. It will randomly put it somewhere else on the map. I don't know what to do now
I have try on my phone and tablet but when I want to place a fire station or ambulance station or whatever else I want to do. It will randomly put it somewhere else on the map. I don't know what to do now