Reviews of ITILITE -Travel and Expense

By: ITILITE TECHNOLOGIES

List of user reviews and ratings for ITILITE -Travel and Expense

Total ratings

4.32 (Rating count: 237)

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Review summary

Users find ITILITE beneficial for corporate travel and expense management due to its simplicity and convenience, especially for filing expenses and bookings. However, common criticisms include slow performance, frequent update demands, high and unstable pricing, missing essential features, and poor customer support, resulting in a frustrating user experience.

Pros

Easy to learn and use for claiming travel expenses
Convenient for corporate bookings, especially with expense management and ITILITE card
Trusted app with a simple, hassle-free interface
No ads and a simple flow for expense filing
Helps save time on corporate travel bookings through curated options

Cons

App is very slow, with delays in uploading photos and booking tickets
Frequent and annoying update requests with poor performance after updates
Pricing issues: prices shown are higher compared to other platforms and change frequently during booking process
Lack of important features like sorting expense lists and automatic scrolling during date selection
Poor customer support and app instability, with crashes and non-functioning features

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User Reviews

Recent rating average: 2.60

All time rating average: 4.32

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57% (13)

Date	Author	Comment
2025-01-27	AJ*****	There are too many bugs , the web view is on mobile app.
There are too many bugs , the web view is on mobile app.
2024-12-12	Br*****	As soon as it updated I've had issues with the keyboard can't type nothing is loading
As soon as it updated I've had issues with the keyboard can't type nothing is loading
2024-09-07	An*****	It seem to be some startup developed this app. It lacks basic features to view list of expense submitted. No feature to sort the list. To select a date, calender window pops down but you need to scroll down the main window which is suppose to happen automatically. Likewise many basic features are missing in app and web versions.
It seem to be some startup developed this app. It lacks basic features to view list of expense submitted. No feature to sort the list. To select a date, calender window pops down but you need to scroll down the main window which is suppose to happen automatically. Likewise many basic features are missing in app and web versions.
2024-08-19	Im*****	Easy to learn and claim the travel expense
Easy to learn and claim the travel expense
2024-08-10	Br*****	not open thi app
not open thi app
2024-07-21	Ra*****	Sir Not Open... Itilite keeps stopping App info Close app Message all time
Sir Not Open... Itilite keeps stopping App info Close app Message all time
2024-07-17	Pa*****	Waste app and waste service ever they are just playing with coustmer time and 1 star also waste
Waste app and waste service ever they are just playing with coustmer time and 1 star also waste
2024-03-19	Ad*****	Very convenient for corporate bookings especially with expense and ITILITE card.
Very convenient for corporate bookings especially with expense and ITILITE card.
2023-05-04	Jy*****	Trusted App. Super Easy to use. No hustle.
Trusted App. Super Easy to use. No hustle.
2023-05-02	Fi*****	Bad UX. If you want to cancel flight, you still need your manager to reject the trip first. Not flexible to see option of flight if you choose round-trip. I wish my company end the contract ASAP. I ordered meal and pay for flight+meal. but on AirAsia ticket, it has no meal. what a scam
Bad UX. If you want to cancel flight, you still need your manager to reject the trip first. Not flexible to see option of flight if you choose round-trip. I wish my company end the contract ASAP. I ordered meal and pay for flight+meal. but on AirAsia ticket, it has no meal. what a scam