iSERV by ITHENA

All in one service management application provides various roles of - your customer
including - service techs, managers, and other team members -  with digital and real-
time visibility to the equipment information.  Operators or Tech can log cases and
collaborate with the OEM's service team - all from an integrated, easy to use - mobile
app and a web portal.
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It provides the OEM teams the ability to connect, visualize, and act on customer issues
within the defined Service Level Agreements. 
Key Features:

Ticket management
Self guidance for troubleshooting
* Remote collaboration through AR/VR
* Performance monitoring

iSERV is a registered trademark owned by ITHENA whose intellectual property is iSERV.