Island Savings Mobile Banking Android

Reviews of Island Savings Mobile Banking

List of user reviews and ratings for Island Savings Mobile Banking

Total ratings

2.25 (Rating count: 315)

Review summary

Users appreciate the app's efficient mobile banking and reliable check deposit when it works. However, many report frequent crashes, slow performance, and functionality issues especially after recent updates. Problems include e-transfer failures, login difficulties, poor compatibility with certain phones, and camera issues affecting check deposits. These consistent issues lead to high frustration and calls for improvements.
Pros
  • Check deposit feature works well when compatible with the device.
  • App provides efficient mobile banking service overall.
  • E-transfers can be completed successfully.
  • Some users find the app faster after updates compared to before.
Cons
  • Frequent crashes and app freezes reported, making it unreliable.
  • Recent updates have caused incompatibility issues with some phones and removed useful features.
  • E-transfer process is cumbersome and sometimes fails.
  • App forgets password and branch information, causing repeated logins.
  • Poor camera function for check deposits on some devices, with UI issues blocking buttons and distorted images.
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User Reviews

Recent rating average: 1.70
All time rating average: 2.25
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5 star
0%
4 star
100% (5)
3 star
40% (2)
2 star
60% (3)
1 star
240% (12)
DateAuthorRatingComment
2024-12-09
Ch*****
At times, doing an e-transfer simply doesn't work. I think overall the app is pretty good, except for the trouble I've often had sending e-transfers. I think there is definitely room for improvement!
At times, doing an e-transfer simply doesn't work. I think overall the app is pretty good, except for the trouble I've often had sending e-transfers. I think there is definitely room for improvement!
2024-10-22
Jo*****
Oct 22 2024 update wont let the app open. I get a pop up saying there is an update and sending me to the app store. Then press update, then press open and I go back to the update popup
Oct 22 2024 update wont let the app open. I get a pop up saying there is an update and sending me to the app store. Then press update, then press open and I go back to the update popup
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