Reviews of cashless laundry

By: WH Münzprüfer Dietmar Trenner GmbH

List of user reviews and ratings for cashless laundry

Total ratings

3.86 (Rating count: 114)

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Review summary

Users report that the Cashless Laundry app often requires excessive permissions and experiences frequent connectivity and Bluetooth issues. Many complain about money management problems, such as lost balances and no change return. The app's customer support is poor, leading to frustration. However, some users find it easy to use and functional despite the outdated design. Overall, the app struggles with reliability and user trust.

Pros

App works for some users and allows laundry payment.
Easy to use for some users.
Design could be improved but functionality exists.

Cons

Requires excessive and unnecessary permissions (Bluetooth, NFC, location).
Frequent bugs and connectivity problems, especially with Bluetooth.
Money management issues: does not return change, loses topped-up balance, and has issues with payment methods like PayPal.
Poor customer support and slow or no response to user concerns.
Forced use with no alternatives in some locations.

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User Reviews

Recent rating average: 1.80

All time rating average: 3.86

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300% (15)

Date	Author	Comment
2025-01-19	Ye*****	Asks for all the permissions for no reason, doesn't connect, can't find machine
Asks for all the permissions for no reason, doesn't connect, can't find machine
2024-07-21	Do*****	The app doesn't let you charge money in the account
The app doesn't let you charge money in the account