Reviews of Waiver Electronic

By: Waiver Electronic

List of user reviews and ratings for Waiver Electronic

Total ratings

3.88 (Rating count: 217)

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Review summary

Users praise Waiver Electronic for its user-friendly interface, time and cost savings by eliminating paper waivers, and convenient features like photo capture and multimedia embedding. Customer support is generally described as helpful and responsive, facilitating smooth updates and customization. The app effectively transforms devices into digital waiver kiosks and supports multiple forms. However, there was a notable exception where a user faced serious dissatisfaction with refund handling and support response. Overall, it is regarded as a highly effective and reliable tool for managing digital waivers across various businesses.

Pros

Highly user-friendly interface with easy navigation and drag-and-drop template creation.
Significant time and cost savings by reducing paper use and streamlining the waiver process.
Kiosk feature allowing users to capture photos within the app, optimized for multiple screen sizes.
Responsive and helpful customer support with quick updates and improvements.
Ability to create and update waivers quickly, including adding multimedia like YouTube links.

Cons

One user reported poor handling of a refund dispute and unresponsive customer support in that case.

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User Reviews

Recent rating average: 4.90

All time rating average: 3.88

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4% (1)

Date	Author	Comment
2022-05-07	Ba*****	This is exactly what we've been looking for. It aids in smoothing the flow of our tattoo shop, particularly when more than three clients arrive at the same time; the receptionist can now rapidly attend to all of them.
This is exactly what we've been looking for. It aids in smoothing the flow of our tattoo shop, particularly when more than three clients arrive at the same time; the receptionist can now rapidly attend to all of them.
2022-04-23	sa*****	This app is already a hit!! It's being used for fitness waivers, which clients can sign before coming to class. It's quite simple to use. Changes were made to the waiver right away, and the app was updated as well. I'll absolutely keep using the software as my company grows. You did an excellent job!
This app is already a hit!! It's being used for fitness waivers, which clients can sign before coming to class. It's quite simple to use. Changes were made to the waiver right away, and the app was updated as well. I'll absolutely keep using the software as my company grows. You did an excellent job!