Reviews of Podium: AI Lead Gen Management

By: Podium Corporation, Inc. App

List of user reviews and ratings for Podium: AI Lead Gen Management

Total ratings

4.54 (Rating count: 3,494)

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Review summary

Podium is praised for improving customer communication and business growth and is noted as easy to use. However, Android users report missing push notifications and frequent messaging and call/connectivity issues, along with app instability. Intrusive prompts (reviews requests, phone number prompts) and some contract/support concerns are also recurring. Overall, strong engagement benefits are offset by platform-specific reliability problems on Android.

Pros

Improves customer communication and engagement, including automatic review requests.
Easy to use / user-friendly.
Helps grow the business and stay top-of-mind with customers.

Cons

Android push/notification issues (no push notifications on Android).
Messaging reliability problems (cannot send files or photos, messages fail or get stuck, frequent crashes).
App instability and performance problems (crashes, slow loading, looped UI).
Call/connectivity and dispatch reliability problems (phone calls often fail or don't connect).
Intrusive prompts for reviews, phone numbers, and frequent feature update notifications.

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User Reviews

Recent rating average: 1.80

All time rating average: 4.54

Upgrade to see all 88 reviews

43% (38)

Date	Author	Comment
2026-08-16	gr*****	trash
trash
2026-08-12	Ka*****	it's okay, unless you use it over a laptop. then it's pretty useless. I need this for work, it's not so great.
it's okay, unless you use it over a laptop. then it's pretty useless. I need this for work, it's not so great.
2026-08-04	Sc*****	"You have leads waiting". You sure about that? This push notification I got just now seems clickbaity, considering I WASN'T SIGNED IN. Pushing a lie as a notification to drive engagement with your app tells me a lot about how your overpriced service operates
"You have leads waiting". You sure about that? This push notification I got just now seems clickbaity, considering I WASN'T SIGNED IN. Pushing a lie as a notification to drive engagement with your app tells me a lot about how your overpriced service operates
2026-07-22	Ti*****	This app does not work well with android devices. If you want to send pictures you have to be in a really good cell service area and it's still not guaranteed to send. This dysfunction could cause me my job actually. Otherwise there is a ton of potential here.
This app does not work well with android devices. If you want to send pictures you have to be in a really good cell service area and it's still not guaranteed to send. This dysfunction could cause me my job actually. Otherwise there is a ton of potential here.
2026-06-29	Da*****	They are very expensive for small businesses and the app is glitchy and hard to work with.
They are very expensive for small businesses and the app is glitchy and hard to work with.
2026-06-26	Ha*****	Terrible with Android! Customer service pathetic.
Terrible with Android! Customer service pathetic.
2026-06-23	T *****	Does not alert when a lead comes in
Does not alert when a lead comes in
2026-06-19	To*****	great app for new AI technology, i think it can be better and hopefully will be better.
great app for new AI technology, i think it can be better and hopefully will be better.
2026-06-19	Si*****	To be honest, the app improved quite a bit over the 2 years I was with the platform. But the company itself is a nightmare and their customer service/support/success is non-existent. Don't plan on them helping you solve issues in a timely manner.
To be honest, the app improved quite a bit over the 2 years I was with the platform. But the company itself is a nightmare and their customer service/support/success is non-existent. Don't plan on them helping you solve issues in a timely manner.
2026-06-16	La*****	works better on the computer. it never stays logged in so I miss notifications of people reaching out. when you are in sales a misses notification is missed opportunity. customers never receive my pictures from my phone through the app. I always have to text them directly. iPhone users have no issues. Just android
works better on the computer. it never stays logged in so I miss notifications of people reaching out. when you are in sales a misses notification is missed opportunity. customers never receive my pictures from my phone through the app. I always have to text them directly. iPhone users have no issues. Just android