Reviews of Giftkarte - Send E-Gift Cards

By: GiftKarte Technologies

List of user reviews and ratings for Giftkarte - Send E-Gift Cards

Total ratings

4.50 (Rating count: 155)

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Review summary

Users appreciate Giftkarte for its convenience, wide brand choices, and excellent customer support, making gifting easy and reliable. However, some face issues with customer service quality, helpline responsiveness, and limited cart editing features. Additionally, store staff sometimes are unfamiliar with card redemption, and users desire more local brand options including groceries and utilities. Overall, the app is trusted and loved for smooth gifting experiences despite some operational and service challenges.

Pros

Convenient and user-friendly platform for gifting, especially for last-minute occasions.
Wide range of brands and vouchers available, serving both personal and professional needs.
Excellent and responsive customer support.
Ability to redeem vouchers both online and in-store.
Reliable and secure application with positive user trust.

Cons

Some users experienced poor customer service and difficult helpline support.
Lack of ability to edit cart details without deleting items.
Confusion among some store employees about how to redeem the cards causing trouble.
Requests for more local brands, grocery stores, and utility bill payments to be included.
Orders sometimes get put on hold requiring manual intervention, causing delays.

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User Reviews

Recent rating average: 3.70

All time rating average: 4.50

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125% (5)

Date	Author	Comment
2025-01-10	Sy*****	No online purchases available, worst call services. Simple waste of money and time.
No online purchases available, worst call services. Simple waste of money and time.
2024-12-05	Ai*****	fake app. horrible customer service.
fake app. horrible customer service.