Reviews of DenizPay

By: Denizöde Elektronik Para ve Ödeme Hizmetleri A.Ş. App

List of user reviews and ratings for DenizPay

Total ratings

3.86 (Rating count: 45,425)

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Review summary

DenizPay is seen as generally good by many users, with some praising its ease of use. The most common downsides are reliability issues (outages/launch problems), poor customer service, and accessibility barriers for foreigners trying to register or obtain help. Additional recurring complaints include unclear pricing with hidden fees and frequent app updates. Overall, positives exist, but stability, support, and transparency concerns dominate user feedback.

Pros

Overall positive reception: many reviewers describe the app as good/very good/amazing and express liking it (e.g., phrases like 'good', 'Very good', 'Amazing', 'Love it').
Easy to use: some reviews specifically highlight ease of use or user-friendliness.
Money safety claim: a subset of users mention that money is insured or protected when using the app.

Cons

Frequent instability and outages: multiple reviews report the app cannot be opened or crashes persistently.
Poor or unresponsive customer service: several reviews complain about lack of support, unhelpful contact options, or zero responsiveness.
Difficult for foreigners to register or get help: recurring issues for foreigners (notably in Turkey/Northern Cyprus) with account opening and getting assistance.
Hidden fees / unclear pricing: at least one review notes undisclosed commission fees during upload, and others point to pricing changes or non-refundable charges.
Frequent random updates / update fatigue: reviewers express annoyance at constant updates and push to upgrade.

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User Reviews

Recent rating average: 2.00

All time rating average: 3.86

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57% (37)

Date	Author	Comment
2026-07-07	An*****	Bildirim geliyor, üzerine tıklanmıyor
Bildirim geliyor, üzerine tıklanmıyor
2026-01-02	Kh*****	Cimrilikten ölen bir başka uygulama
Cimrilikten ölen bir başka uygulama
2025-11-18	Er*****	kestiği komisyon ücretini hiç bir yerde göstermiyor yükleme yapıldığı sırada, kullanmayın
kestiği komisyon ücretini hiç bir yerde göstermiyor yükleme yapıldığı sırada, kullanmayın
2025-08-20	Ra*****	good work
good work
2025-08-20	Mu*****	yillardir kullandığım uygulamada artık kredi kartı veya banka kartı kullanamıyorsunuz nakit gerekiyor nakit kullancak olsam size niye ihtiyacım olsun aylardır bu böyle boşuna indirmeyin kullanıcıyla dalga geçiyorlar. Müşteri hizmetleri de yok çalışmamız var bilmem nemiz var çalışmanızın olması aylarca uygulamayı kullanamamamız anlamina gelmemeli kapatın uygulamayı o zaman
yillardir kullandığım uygulamada artık kredi kartı veya banka kartı kullanamıyorsunuz nakit gerekiyor nakit kullancak olsam size niye ihtiyacım olsun aylardır bu böyle boşuna indirmeyin kullanıcıyla dalga geçiyorlar. Müşteri hizmetleri de yok çalışmamız var bilmem nemiz var çalışmanızın olması aylarca uygulamayı kullanamamamız anlamina gelmemeli kapatın uygulamayı o zaman
2025-06-20	fr*****	it's Application are Not safe to money
it's Application are Not safe to money
2025-06-08	So*****	it's good
it's good
2025-06-04	Li*****	Always something wrong with it, I can't open it, and even restarting my phone doesn't solve the problem 😤😡
Always something wrong with it, I can't open it, and even restarting my phone doesn't solve the problem 😤😡
2025-05-04	yo*****	does this app open an account in turkey for Foreigners or no because I can't open an account and I can't contact anyone and the number for the online service doesn't help can anyone help
does this app open an account in turkey for Foreigners or no because I can't open an account and I can't contact anyone and the number for the online service doesn't help can anyone help
2025-03-21	Kh*****	Love it
Love it