Reviews of BDO Securities Mobile App

By: BDO Unibank, Inc.

List of user reviews and ratings for BDO Securities Mobile App

Total ratings

1.92 (Rating count: 1,101)

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Review summary

Users of the BDO Securities Mobile App appreciate its simple interface and functional buy/sell execution, with convenient mobile trading and unique charting features. However, many experience frequent login problems including OTP issues and session expirations, coupled with app instability such as crashes and lags. The app lacks persistent login options like biometric integration, causing repetitive credential input. Users also report poor server responsiveness during trading hours, limiting usability. Overall, while some features are promising, significant improvements in stability, user experience, and security are needed.

Pros

Simple and clean interface appealing to users.
Execution of buy and sell orders functions well.
App is convenient for mobile trading compared to PC/laptop usage.
Integration of charting feature, unique among trading apps.
Potential for fingerprint login integration to improve convenience and security.

Cons

Frequent login issues including endless loops, session expirations, and account lockouts.
Poor app stability causing frequent crashes, lags, and slow loading times.
Constant requirement of OTP without device recognition, making login cumbersome.
Outdated or basic charting tools that need improvement.
Inadequate server availability during trading hours leading to unresponsiveness and inability to trade effectively.

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User Reviews

Recent rating average: 1.40

All time rating average: 1.92

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188% (15)

Date	Author	Comment
2024-07-24	an*****	I've been using the BDO app for a while, but recently it's been crashing consistently and not working as expected. Despite updating to the latest version, the issues persist. I’ve tried restarting my device, clearing cache and data, and even reinstalling the app, but nothing seems to fix the problem. This is quite frustrating, especially when I need to access my bank account on the go. The app needs a thorough update to resolve these stability issues. Until then, it's unreliable and not recommen
I've been using the BDO app for a while, but recently it's been crashing consistently and not working as expected. Despite updating to the latest version, the issues persist. I’ve tried restarting my device, clearing cache and data, and even reinstalling the app, but nothing seems to fix the problem. This is quite frustrating, especially when I need to access my bank account on the go. The app needs a thorough update to resolve these stability issues. Until then, it's unreliable and not recommen
2024-06-25	Ed*****	.. First attempt to use this app: it rejected my password, and got me locked-out instantaneously 🙁. So I changed my password and went for a 2nd attempt to login. There was no error message, but it just brought me back to the Login button. Third attempt, no error message, just back to Login button again. Fourth attempt, still no error message, just back to Login button again. I give up. Not good, BDO! 😕
.. First attempt to use this app: it rejected my password, and got me locked-out instantaneously 🙁. So I changed my password and went for a 2nd attempt to login. There was no error message, but it just brought me back to the Login button. Third attempt, no error message, just back to Login button again. Fourth attempt, still no error message, just back to Login button again. I give up. Not good, BDO! 😕