Reviews of Nayapurano

By: Nayapurano App

List of user reviews and ratings for Nayapurano

Total ratings

2.55 (Rating count: 158)

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Review summary

Users appreciate the app's innovative concept, simple interface, and diagnostic features. However, many criticize the app for undervaluing phones far below market prices, limited device recognition, restricted city availability, and lack of essential account management options. Some also reported usability problems like OTP and login issues. While the app shows promise, improvement in valuation accuracy and feature completeness is needed.

Pros

App has a simple and easy-to-understand interface
Concept of the app as an online marketplace for second-hand phones in Nepal is innovative
Diagnostic test feature is impressive and useful
Some users found the service and response to be good and genuine

Cons

Phone valuations provided are significantly lower than market price
App lacks comprehensive device database; cannot detect some phone models
Limited city coverage, mainly available only in Kathmandu
Account management features such as Delete Account option are missing
Issues with app usability, such as inability to use without login and OTP problems

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User Reviews

Recent rating average: 1.80

All time rating average: 2.55

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62% (13)

Date	Author	Comment
2024-11-27	Ka*****	Online ko valuation 3560 ani office gayesi 1500 re. Office kholera baseka thag haru
Online ko valuation 3560 ani office gayesi 1500 re. Office kholera baseka thag haru
2024-09-04	Te*****	"I purchased a phone 10 months ago for Rs. 45,000, and now that I'm looking to sell it, an app is suggesting a value of only ₹9,000, even though the phone is like new. Ridiculous!" Worst app ever Nearby shop give me about 22-25k This is too much low
"I purchased a phone 10 months ago for Rs. 45,000, and now that I'm looking to sell it, an app is suggesting a value of only ₹9,000, even though the phone is like new. Ridiculous!" Worst app ever Nearby shop give me about 22-25k This is too much low
2024-07-28	Pr*****	Worst service they want everything new box bill phone everything. Valuation is so low and they review your phone in what's app not in this app this app not making sense if they are checking your phone from WhatsApp, customer service is not good at all
Worst service they want everything new box bill phone everything. Valuation is so low and they review your phone in what's app not in this app this app not making sense if they are checking your phone from WhatsApp, customer service is not good at all
2024-06-01	Ma*****	They lacks professionalism and is a complete waste of time. I would not recommend it to others.
They lacks professionalism and is a complete waste of time. I would not recommend it to others.
2024-04-08	an*****	Very much impressive service and response. I truely recommend this app to be used. First time got so good experience using app in Nepal so far. Keep it up.
Very much impressive service and response. I truely recommend this app to be used. First time got so good experience using app in Nepal so far. Keep it up.
2024-03-31	Aa*****	Where is the option to Delete Account? That is not acceptable at all. You have to respect people's privacy and cyber security and provide way to delete account if one's wishes.
Where is the option to Delete Account? That is not acceptable at all. You have to respect people's privacy and cyber security and provide way to delete account if one's wishes.
2024-03-21	Nu*****	Really useless My product is cheap and app product is premium Not acceptable
Really useless My product is cheap and app product is premium Not acceptable
2024-03-18	Ro*****	Although it offered about 1/3 of the current market price, was really impressed with the diagnostic test. Great job btw!
Although it offered about 1/3 of the current market price, was really impressed with the diagnostic test. Great job btw!
2024-02-27	SU*****	overall concept is great and its a great startup. but the valuation is to low rs20000 phone valuation is rs2400😱 although my phone conditions is fine and everything is working . there is one dent on side frame . i got disappointed 😔
overall concept is great and its a great startup. but the valuation is to low rs20000 phone valuation is rs2400😱 although my phone conditions is fine and everything is working . there is one dent on side frame . i got disappointed 😔
2024-02-07	Ni*****	This app is useless. Can't even detect the exact model. LOL
This app is useless. Can't even detect the exact model. LOL