Reviews of Innago Landlord & Tenant App

By: Innago

List of user reviews and ratings for Innago Landlord & Tenant App

Total ratings

4.41 (Rating count: 711)

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Review summary

Users generally praise Innago for its ease of use, quick rent payments, and features like maintenance tickets, document storage, and credit bureau reporting. The app is repeatedly described as an all-in-one solution for paying rent, managing repairs, and messaging landlords. The main downsides include ongoing login/authentication issues, difficulty linking some banks, and occasional performance hiccups. Overall, it is a convenient, feature-rich tool for landlords and tenants, but reliability of login and payment flows could be improved.

Pros

Very easy to use and makes paying rent quick
Flexible payments with multiple methods and installment options
Maintenance requests are easy to submit and handled quickly
Payments are reported to the credit bureau to help improve credit scores
All-in-one platform: messaging landlords, storing documents, and tracking payments

Cons

Frequent login issues and account lockouts hinder access
Difficulty linking certain banks (e.g., credit unions) and reliance on a single payment method
Intermittent performance problems and delays, including redirects to the website
OAuth login friction with no biometric options and excessive navigation clicks

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User Reviews

Recent rating average: 4.10

All time rating average: 4.41

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3% (12)

Date	Author	Comment
2026-06-04	Ka*****	Usually super easy to deal with except for those few extremely frustrating times when the app wants to glitch right as you're trying to enter payment info. But other than that and the rest of the time, I am usually happy with Innago. It does make paying rent and not traveling super convenient!
Usually super easy to deal with except for those few extremely frustrating times when the app wants to glitch right as you're trying to enter payment info. But other than that and the rest of the time, I am usually happy with Innago. It does make paying rent and not traveling super convenient!
2026-05-05	We*****	it's a great app to be able to communicate problems. or to put work orders in. I would recommend. they communicate very well and they fix the things they need to in a timely fashion. Great app and I recommend.
it's a great app to be able to communicate problems. or to put work orders in. I would recommend. they communicate very well and they fix the things they need to in a timely fashion. Great app and I recommend.
2026-05-01	Ja*****	does not support my bank so I'm forced to pay an extra fee since I am not able to do an E- check
does not support my bank so I'm forced to pay an extra fee since I am not able to do an E- check