Reviews of connectIPS (NCHL, Nepal)

By: Nepal Clearing House Ltd App

List of user reviews and ratings for connectIPS (NCHL, Nepal)

Total ratings

2.91 (Rating count: 4,709)

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Review summary

Summary: Reviewers mostly complain about login/session expiry and app instability, with reports of unexpected errors or the app not working on Android devices. Payment functionality is inconsistent (Fonepay QR errors, missing ESEWA wallet). NFC/QR payments sometimes fail, and there are performance and compatibility concerns on newer devices. Users also request missing features like dark mode, cross-wallet QR scanning, and corporate Pay to improve usability.

Pros

Valuable digital payments app for Nepal; widely regarded as a useful payments platform.
Positive user sentiment when the app works (descriptors like 'nice', 'excellent', and 'very nice').
Functional payment features (QR payments and general payments) are among its strengths.
Seen as a significant step in Nepal's digital financial sector.

Cons

Frequent session expiry and login failures across the app and web.
Repeated unexpected errors and instability on Android (not working, slow, old version).
Payment-related issues (Fonepay QR errors; missing ESEWA wallet; 'Invalid error' during payments).
Device/Android compatibility issues and performance problems on newer devices (Android versions like Android 16, S25 Ultra).
Missing user-requested features (dark mode; cross-wallet QR scanning; corporate Pay) and OTP delivery problems.

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User Reviews

Recent rating average: 2.60

All time rating average: 2.91

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38% (54)

Date	Author	Comment
2026-08-17	Ra*****	It’s honestly a joke to provide your passport, biometrics, immigration proof, employment contract and so much personal information just to use an app from abroad. 🤦‍♂️ I understand security checks, but this process feels excessive. And what special facility or benefit do users actually get after going through all this? ConnectIPS should simplify the process and make it more user-friendly for Nepalese living abroad.
It’s honestly a joke to provide your passport, biometrics, immigration proof, employment contract and so much personal information just to use an app from abroad. 🤦‍♂️ I understand security checks, but this process feels excessive. And what special facility or benefit do users actually get after going through all this? ConnectIPS should simplify the process and make it more user-friendly for Nepalese living abroad.
2026-08-14	Ba*****	i reported the tech team about the app crash but they always suggest me to uninstall and reinstall the app.
i reported the tech team about the app crash but they always suggest me to uninstall and reinstall the app.
2026-08-13	Bi*****	Buggy.
Buggy.
2026-08-06	Di*****	Stupid stupid conecpt of app. And the government allows to use this. A hell of a stupid app. Not recommended1❌️👎👎👎
Stupid stupid conecpt of app. And the government allows to use this. A hell of a stupid app. Not recommended1❌️👎👎👎
2026-08-03	Sa*****	amazing product
amazing product
2026-08-01	I *****	Business QR र e-Sewa जस्ता वालेट हरु सपोर्ट नै गर्दैन , यो समेत सपोर्ट गर्ने गरि अपडेट गर्नु परो
Business QR र e-Sewa जस्ता वालेट हरु सपोर्ट नै गर्दैन , यो समेत सपोर्ट गर्ने गरि अपडेट गर्नु परो
2026-07-24	Ji*****	nice.
nice.
2026-07-23	De*****	nice
nice
2026-07-22	Kr*****	we cannot transfer money in esewa to much problem
we cannot transfer money in esewa to much problem
2026-07-18	kr*****	Is it not possible to have cardless option in Connect IPS app to get money through ATM machine during emergency period.
Is it not possible to have cardless option in Connect IPS app to get money through ATM machine during emergency period.