Reviews of impact.com

By: IMPACT RADIUS, INC App

List of user reviews and ratings for impact.com

Total ratings

3.16 (Rating count: 269)

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Review summary

Users find the impact.com app useful for tracking affiliate sales and payments with a generally easy-to-use interface. However, many face recurring problems like frustrating verification steps that sometimes require extra charges, poor customer support especially for payment issues, frequent app crashes, and challenges with signing up or logging in. Additionally, the app lacks feature parity with the website, causing inconsistency and missing integrations, which reduce user satisfaction.

Pros

App allows users to track daily sales and payments efficiently.
Users appreciate the smooth payment process when it works correctly.
User interface is easy to navigate compared to other affiliate network apps.
The app enables users to manage affiliate programs on the go.
App and website integration provides some useful features for affiliate marketers.

Cons

Frequent verification issues requiring repeated payments or failing to complete verification.
Poor and unresponsive customer support, especially regarding payment and account issues.
App crashes or fails to open on some devices.
Difficulties with sign up and sign in processes, including inconsistent options and blocking onboarding.
Discrepancies and limitations between app and website features, such as missing social media integrations and inconsistent brand categories.

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User Reviews

Recent rating average: 2.70

All time rating average: 3.16

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54% (13)

Date	Author	Comment
2025-01-28	Ma*****	I tried signing in and it keeps making me pay 99¢ for a stupid verification I ALREADY PAID FOR.Im just trying to set up my business and I'm wasting money on this app💀maybe I messed up I will try to reattempt but I already got a verification code I guess it won't let me sign until I finish my profile but I did that and I didn't save so🤷‍♀️ I JUST TRIED AND IT KEEPS SENDING ME A VERIFICATION CODE I HAVE TO PAY FOR ON TEXT NOW I ALR PAID FOR THAT AND I HAVE TO DO THIS EVERTOME I SIGN IN WTH!!!!
I tried signing in and it keeps making me pay 99¢ for a stupid verification I ALREADY PAID FOR.Im just trying to set up my business and I'm wasting money on this app💀maybe I messed up I will try to reattempt but I already got a verification code I guess it won't let me sign until I finish my profile but I did that and I didn't save so🤷‍♀️ I JUST TRIED AND IT KEEPS SENDING ME A VERIFICATION CODE I HAVE TO PAY FOR ON TEXT NOW I ALR PAID FOR THAT AND I HAVE TO DO THIS EVERTOME I SIGN IN WTH!!!!
2025-01-21	Al*****	Legit website. Your earnings are sent to your account smoothly. Friendly and helpful customer support/agent assistance in case you need any help.
Legit website. Your earnings are sent to your account smoothly. Friendly and helpful customer support/agent assistance in case you need any help.
2024-11-01	KA*****	I applied and I got declined how can reapply with the same account
I applied and I got declined how can reapply with the same account
2024-10-29	Gu*****	Why can't I sign up, just showing me sign in and when I do it says I should sign up
Why can't I sign up, just showing me sign in and when I do it says I should sign up
2024-09-23	Pa*****	Scam Alert 🚫❗️❗️ they don't pay affiliate again. Have been owed for over 4 month now the program I promoted have paid Impact but Impact never paid me, they keep asking questions that's not relevant. And support don't even respond anymore. So for now I would say you shouldn't trust them.
Scam Alert 🚫❗️❗️ they don't pay affiliate again. Have been owed for over 4 month now the program I promoted have paid Impact but Impact never paid me, they keep asking questions that's not relevant. And support don't even respond anymore. So for now I would say you shouldn't trust them.
2024-09-07	Ja*****	Am having problem in opening the app,immediately I tap it,it automatically go back
Am having problem in opening the app,immediately I tap it,it automatically go back
2024-08-08	Ak*****	Hi, kindly check the app its still not working after update
Hi, kindly check the app its still not working after update
2024-07-12	Na*****	Don't Recommend Trash on Email. This App needs lots of fix. Sack the developers. They don't deserve it
Don't Recommend Trash on Email. This App needs lots of fix. Sack the developers. They don't deserve it
2024-06-10	Sa*****	This app is worth perfect ...it is well organized and understanding...
This app is worth perfect ...it is well organized and understanding...
2024-05-22	Do*****	Working with the affiliate programs is a little bit confusing but the app works perfectly fine.
Working with the affiliate programs is a little bit confusing but the app works perfectly fine.