TwinPower - User

Experience effortless service management with our all-in-one User App—designed to make booking appliance repairs, managing multiple locations, and tracking technicians simple, fast, and reliable.
Key Features:
Sign Up with Mobile Number (OTP Login):
Forget complicated email and password setups. Quickly sign up and log in securely using just your phone number and OTP verification for a seamless and safe experience.
Profile & Address Management:
Create and update your personal profile, including your name, phone number, email, and address.
Manage multiple service locations easily—whether it's your home, office, or other properties—ensuring services can be requested for the right place at the right time.
Service Request – Basic:
Need a repair? Quickly describe your issue and select the appliance type and brand from an easy-to-use interface. Whether it’s your AC, refrigerator, washing machine, or any other appliance, help is just a few taps away.
Service Request – Location Entry:
Choose your service location with flexibility. Either allow GPS to automatically detect your location or manually enter the address if needed, giving you complete control over where the technician should arrive.
Service Time Preference:
Want service at a specific time? You can simply mention your preferred service time and any additional details directly in the description box, helping technicians plan and serve you better.
Advanced Service Request – Media Uploads:
Make it easier for technicians to understand your issue beforehand. Upload images or videos related to your appliance problem to ensure better diagnosis and faster service when the technician arrives.
Live Technician Tracking:
Once a technician is assigned and clocked in, you can track their real-time location within the app. Know exactly when help is on the way, enhancing transparency and providing peace of mind.
Real-Time Notifications:
Get instant updates on service booking status, technician assignment, live technician movement, and service completion—keeping you informed every step of the way.
Secure & Easy-to-Use:
Your data privacy is our top priority. The app is designed for maximum security with simple navigation, ensuring an enjoyable and worry-free user experience.
Why Choose Our User App?
- Manage multiple addresses for service
- Book appliance services easily and quickly
- Upload detailed problem descriptions with media
- Live-track assigned technicians until task completion
- Safe, OTP-based login without the need for passwords
- Stay updated with real-time notifications
Whether you’re managing a single home or multiple stores and locations, our User App provides the flexibility, speed, and transparency you need to keep everything running smoothly.
Get started today—experience a smarter way to book services and manage locations, right from your phone!